Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

PRODUCTS AND SERVICES

Product Recall and Reputational Risk

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Protecting your business and reputation with reliable risk solutions

Amid increasing regulatory scrutiny, complex supply chains and constantly evolving technology, the risk of product recall is at an all-time high.

Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

Uniquely, our team is both client and market facing, allowing us to access the best value products on the market for our clients, and ensuring your programme is fit for purpose. We currently place around 250 policies into the global recall market, enabling payment of over $100m of claims in the last few years.

Utilising direct market access and long-standing insurer relationships, we’ll advocate tirelessly on your behalf to secure you the best possible deal on your cover, and in the eventuality of a claim.

What we bring to your business

Dedicated account management team - The same experienced team you meet at the beginning will be there to guide you throughout

Data-led approach - Harnessing industry trends and benchmarking analytics, we will help you pre-empt sector-specific risks and evaluate your limit adequacy

Unparalleled industry expertise - Many of our product recall and claims specialists are recognised authorities in their field, and are regularly asked to contribute their knowledge in the media

Cutting-edge solutions - Product recall is a complex and dynamic line of insurance that requires deep expertise. Lockton’s experts keep up to speed on the latest technology and regulatory changes in your field, helping you stay ahead of the curve

Global capabilities - Supported by our international network of over 100 partners and subsidiaries, we provide highly-localised knowledge for any given region, so you can perfect your global risk strategy

Who we work with

We have developed specific insurance products to meet the needs of our clients across a range of industries, including:

  • Food and beverage processors, suppliers, and pet food companies

  • Pharmaceutical, cosmetic and nutraceutical manufacturers

  • Packaging providers and co-packing services

  • Food service and restaurant businesses

  • Industrial component suppliers to the automotive industry

  • Consumer product manufacturers and distributors

International Product Recall Capabilities

Find out more about our capabilities and existing client base in the following document.

Learn more
PDF392 KB

Looking for Specialty solutions?

Lockton Specialty London is a globally connected team of insurance experts extensively covering a diverse range of product lines and industry sectors. We provide flexible, bespoke solutions tailored to the needs of your client.

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Lockton Denmark Contacts

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Jonas Stenderup-Larsen

Head of Liability, SVP
jonas.stenderupLarsen@lockton.com
+45 2999 9676

News and Insights

The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the MENA region. Analysis by respected maritime intelligence firms such as Pole Star Global and Windward indicate that the vessel's navigational systems were likely compromised by GPS jamming, leading to incorrect positioning data and ultimately to the grounding incident.

This event underscores the growing cyber threat to vessel movement in the region – one with potential outcomes including groundings, collisions, and environmental harm. For MENA, where critical trade routes such as the Strait of Hormuz and the Suez Canal are lifelines of global commerce, the implications are particularly serious. Regional security dynamics, increased reliance on digital systems, and proximity to cyber-capable nation-state actors elevate both the frequency and severity of these risks.

Despite this, in our work with marine clients across the Middle East and North Africa, we continue to observe a significant disconnect between emerging cyber threats and existing risk transfer arrangements. That gap must close before the next incident occurs.
Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

Preparing your organisation for a potential ransomware payment ban

The increased prevalence of ransomware attacks is forcing the UK, along with many other countries, to explore mitigation tactics. One option is for a targeted ransomware payment ban — to negate cybercriminals’ funding mechanism. The increased prevalence of ransomware attacks is forcing the UK, along with many other countries, to explore mitigation tactics. One option is for a targeted ransomware payment ban — to negate cybercriminals’ funding mechanism.

Ensuring the right cargo cover amid tariff uncertainty

The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.

Lockton’s LEAP Team partners with Stand with Crypto in the UK to champion Web3 innovation

Lockton, through its LEAP (Lockton’s Emerging Asset Protection) team — a global leader in digital asset insurance — is proud to announce its partnership with Stand with Crypto UK, a movement that unites Web3 builders and crypto advocates across the country. Lockton, through its LEAP (Lockton’s Emerging Asset Protection) team — a global leader in digital asset insurance — is proud to announce its partnership with Stand with Crypto UK, a movement that unites Web3 builders and crypto advocates across the country.
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