Insurance for the hospitality industry

— RISK MANAGEMENT

Hospitality

Improve safety, reduce claims costs, and make your business stronger.

Capitalize on your business goals

In the hospitality industry, customer satisfaction is everything.  

At Lockton, our fierce commitment to service, client-first attitude and strong entrepreneurial spirit sets us apart and empowers our team to deliver uncommon results. We believe it’s not just what you do, it’s how you do it.  

Some of the world’s largest hotel management companies and real estate investment trusts depend on Lockton. With the intense financial pressures of the industry and the quicksilver changing risks, our team helps you improve safety, reduce claims cost and make your business stronger. Count on us to provide the resources you need to connect your business goals to your risk management and employee benefits strategies.

Expert risk management is key

Hotels, casinos, restaurants, resorts and other hospitality properties are susceptible to significant claim activity. Everything from slip and fall accidents and equipment breakdowns to business interruptions, natural disasters, or pandemics, you need thoughtful pre-and post-loss strategies to reduce expenses.

Around the globe and domestically, we know how to build cost-effective property insurance programs, especially in catastrophe-prone regions. Our experts possess the knowledge to structure business interruption and contingent business interruption programs to protect you when a storm, strike, flood, or other risks might turn guests away. Leave unpredictability to the elements. Lockton’s team of specialists has you covered.

When profit margins are as razor-thin as they are in the hospitality industry, controlling the impact of claims costs improves your financial performance.

Relationships provide insight.

We make it a point to stay actively involved in leading industry groups to understand current and potential future risks better. This added awareness and personalized depth allows us to craft the strongest strategy for your business. One size never fits all. We deliver innovative, agile solutions custom-made for you. Our team challenges norms and delivers the most efficient, cutting-edge solutions in the marketplace. As the world’s largest privately held, independent insurance broker, we answer to no one but our clients. This independence allows us the freedom and strength to do what’s best for you, at all times.

Latest news & insights

As we enter the fourth quarter of 2025, it is essential for employee benefits professionals to stay ahead of critical compliance deadlines that impact plan administration and reporting.Upcoming key compliance deadlines and reminders for fourth quarter 2025

Upcoming key compliance deadlines and reminders for fourth quarter 2025

article
As we enter the fourth quarter of 2025, it is essential for employee benefits professionals to stay ahead of critical compliance deadlines that impact plan administration and reporting. This period includes several important dates related to health and welfare ...
Read moreUpcoming key compliance deadlines and reminders for fourth quarter 2025

Washington Supreme Court ruling could lead to more litigation and EPL insurance claims

The recent Washington state Supreme Court ruling means employers operating in or recruiting from Washington have expanded liability under the law — and will likely have implications for insurance coverage.The recent Washington state Supreme Court ruling means employers operating in or recruiting from Washington have expanded liability under the law — and will likely have implications for insurance coverage.

Taiwan adds a significant number of new public holidays

Taiwan has introduced five new employer-paid public holidays: the day before Lunar New Year’s Eve, 1 May (Labor Day), 28 September (Confucius’s Birthday and Teachers’ Day), 25 October (Taiwan Retrocession Day), and 25 December (Constitution Day). The changes took effect from 28 May 2025.Taiwan has introduced five new employer-paid public holidays: the day before Lunar New Year’s Eve, 1 May (Labor Day), 28 September (Confucius’s Birthday and Teachers’ Day), 25 October (Taiwan Retrocession Day), and 25 December (Constitution Day). The changes took effect from 28 May 2025.

Lockton findings: Working families should evaluate dependent care FSAs

The recently passed One Big Beautiful Bill Act raises the contribution limits employees can make to a dependent care flexible spending account (FSA) beginning Jan. 1, 2026. This change poses an interesting question for employers and employees: which provides the greater tax advantage, a dependent care FSA or the dependent care tax credit? The recently passed One Big Beautiful Bill Act raises the contribution limits employees can make to a dependent care flexible spending account (FSA) beginning Jan. 1, 2026. This change poses an interesting question for employers and employees: which provides the greater tax advantage, a dependent care FSA or the dependent care tax credit?
See all news and insights