Insurance for the hospitality industry

RISK MANAGEMENT

Hospitality

Improve safety, reduce claims costs, and make your business stronger.

Capitalize on your business goals

In the hospitality industry, customer satisfaction is everything.  

At Lockton, our fierce commitment to service, client-first attitude and strong entrepreneurial spirit sets us apart and empowers our team to deliver uncommon results. We believe it’s not just what you do, it’s how you do it.  

Some of the world’s largest hotel management companies and real estate investment trusts depend on Lockton. With the intense financial pressures of the industry and the quicksilver changing risks, our team helps you improve safety, reduce claims cost and make your business stronger. Count on us to provide the resources you need to connect your business goals to your risk management and employee benefits strategies.

Expert risk management is key

Hotels, casinos, restaurants, resorts and other hospitality properties are susceptible to significant claim activity. Everything from slip and fall accidents and equipment breakdowns to business interruptions, natural disasters, or pandemics, you need thoughtful pre-and post-loss strategies to reduce expenses.

Around the globe and domestically, we know how to build cost-effective property insurance programs, especially in catastrophe-prone regions. Our experts possess the knowledge to structure business interruption and contingent business interruption programs to protect you when a storm, strike, flood, or other risks might turn guests away. Leave unpredictability to the elements. Lockton’s team of specialists has you covered.

When profit margins are as razor-thin as they are in the hospitality industry, controlling the impact of claims costs improves your financial performance.

Relationships provide insight.

We make it a point to stay actively involved in leading industry groups to understand current and potential future risks better. This added awareness and personalized depth allows us to craft the strongest strategy for your business. One size never fits all. We deliver innovative, agile solutions custom-made for you. Our team challenges norms and delivers the most efficient, cutting-edge solutions in the marketplace. As the world’s largest privately held, independent insurance broker, we answer to no one but our clients. This independence allows us the freedom and strength to do what’s best for you, at all times.

Latest news & insights

Lockton’s eighth annual 2026 survey of over 1,700 U.S. employers helps employers compare their benefit strategies with those of other employers -providing benchmark data, highlighting trends, and illuminating new ideas.2026 Lockton National Benefits Survey results are in

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Gain expert insights into navigating healthcare M&A risks in this conversation between Transaction Liability’s Annie Heiss and Ropes & Gray M&A attorney Raxit Shah. Learn how reps and warranties insurance is reshaping deal strategy, reducing liability, and supporting successful outcomes in today’s evolving healthcare transactions.Gain expert insights into navigating healthcare M&A risks in this conversation between Transaction Liability’s Annie Heiss and Ropes & Gray M&A attorney Raxit Shah. Learn how reps and warranties insurance is reshaping deal strategy, reducing liability, and supporting successful outcomes in today’s evolving healthcare transactions.

Healthcare Enterprise Risk & the Role of Insurance

Explore ASHRM’s top 10 healthcare enterprise risks for 2025 and how insurance solutions help organizations manage financial, clinical, cyber, and operational exposure.Explore ASHRM’s top 10 healthcare enterprise risks for 2025 and how insurance solutions help organizations manage financial, clinical, cyber, and operational exposure.

The Department of Labor’s regulatory arm has new priorities for ERISA. Here’s how employers can adapt.

As is often the case under a new presidential administration, the past year has brought significant changes to the federal Department of Labor (DOL), including new leadership and a new approach to regulatory enforcement.  It’s up to employers to make sure legal counsel is aware of these changes and taking steps to remain compliant with the DOL’s priorities. As is often the case under a new presidential administration, the past year has brought significant changes to the federal Department of Labor (DOL), including new leadership and a new approach to regulatory enforcement.  It’s up to employers to make sure legal counsel is aware of these changes and taking steps to remain compliant with the DOL’s priorities.
See all news and insights