In the hospitality industry, customer satisfaction is everything.
At Lockton, our fierce commitment to service, client-first attitude and strong entrepreneurial spirit sets us apart and empowers our team to deliver uncommon results. We believe it’s not just what you do, it’s how you do it.
Some of the world’s largest hotel management companies and real estate investment trusts depend on Lockton. With the intense financial pressures of the industry and the quicksilver changing risks, our team helps you improve safety, reduce claims cost and make your business stronger. Count on us to provide the resources you need to connect your business goals to your risk management and employee benefits strategies.
Expert risk management is key
Hotels, casinos, restaurants, resorts and other hospitality properties are susceptible to significant claim activity. Everything from slip and fall accidents and equipment breakdowns to business interruptions, natural disasters, or pandemics, you need thoughtful pre-and post-loss strategies to reduce expenses.
Around the globe and domestically, we know how to build cost-effective property insurance programs, especially in catastrophe-prone regions. Our experts possess the knowledge to structure business interruption and contingent business interruption programs to protect you when a storm, strike, flood, or other risks might turn guests away. Leave unpredictability to the elements. Lockton’s team of specialists has you covered.
When profit margins are as razor-thin as they are in the hospitality industry, controlling the impact of claims costs improves your financial performance.
Relationships provide insight.
We make it a point to stay actively involved in leading industry groups to understand current and potential future risks better. This added awareness and personalized depth allows us to craft the strongest strategy for your business.
One size never fits all. We deliver innovative, agile solutions custom-made for you. Our team challenges norms and delivers the most efficient, cutting-edge solutions in the marketplace. As the world’s largest privately held, independent insurance broker, we answer to no one but our clients. This independence allows us the freedom and strength to do what’s best for you, at all times.
Lockton’s March 2026 Market Update breaks down the trends shaping insurance decisions this year. Strong 2025 carrier earnings, improved underwriting discipline, and elevated investment income have strengthened insurers’ balance sheets and broadened capacity ac ...
