Insurance for the hospitality industry

— RISK MANAGEMENT

Hospitality

Improve safety, reduce claims costs, and make your business stronger.

Capitalize on your business goals

In the hospitality industry, customer satisfaction is everything.  

At Lockton, our fierce commitment to service, client-first attitude and strong entrepreneurial spirit sets us apart and empowers our team to deliver uncommon results. We believe it’s not just what you do, it’s how you do it.  

Some of the world’s largest hotel management companies and real estate investment trusts depend on Lockton. With the intense financial pressures of the industry and the quicksilver changing risks, our team helps you improve safety, reduce claims cost and make your business stronger. Count on us to provide the resources you need to connect your business goals to your risk management and employee benefits strategies.

Expert risk management is key

Hotels, casinos, restaurants, resorts and other hospitality properties are susceptible to significant claim activity. Everything from slip and fall accidents and equipment breakdowns to business interruptions, natural disasters, or pandemics, you need thoughtful pre-and post-loss strategies to reduce expenses.

Around the globe and domestically, we know how to build cost-effective property insurance programs, especially in catastrophe-prone regions. Our experts possess the knowledge to structure business interruption and contingent business interruption programs to protect you when a storm, strike, flood, or other risks might turn guests away. Leave unpredictability to the elements. Lockton’s team of specialists has you covered.

When profit margins are as razor-thin as they are in the hospitality industry, controlling the impact of claims costs improves your financial performance.

Relationships provide insight.

We make it a point to stay actively involved in leading industry groups to understand current and potential future risks better. This added awareness and personalized depth allows us to craft the strongest strategy for your business. One size never fits all. We deliver innovative, agile solutions custom-made for you. Our team challenges norms and delivers the most efficient, cutting-edge solutions in the marketplace. As the world’s largest privately held, independent insurance broker, we answer to no one but our clients. This independence allows us the freedom and strength to do what’s best for you, at all times.

Latest news & insights

The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the MENA region. Analysis by respected maritime intelligence firms such as Pole Star Global and Windward indicate that the vessel's navigational systems were likely compromised by GPS jamming, leading to incorrect positioning data and ultimately to the grounding incident. This event underscores the growing cyber threat to vessel movement in the region – one with potential outcomes including groundings, collisions, and environmental harm. For MENA, where critical trade routes such as the Strait of Hormuz and the Suez Canal are lifelines of global commerce, the implications are particularly serious. Regional security dynamics, increased reliance on digital systems, and proximity to cyber-capable nation-state actors elevate both the frequency and severity of these risks. Despite this, in our work with marine clients across the Middle East and North Africa, we continue to observe a significant disconnect between emerging cyber threats and existing risk transfer arrangements. That gap must close before the next incident occurs. Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

article
The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the Middle East and North Africa (MENA) ...
Read moreCyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

Ontario introduces new leave entitlements for employees

Ontario is set to expand employee leave options with the introduction of two new types of leave. Beginning 19 June 2025, a new unpaid long-term illness leave will take effect, providing support for employees facing extended health challenges. Additionally, a new unpaid leave for employees on the placement of a child through adoption or surrogacy is on the horizon, with its implementation date yet to be announced.Ontario is set to expand employee leave options with the introduction of two new types of leave. Beginning 19 June 2025, a new unpaid long-term illness leave will take effect, providing support for employees facing extended health challenges. Additionally, a new unpaid leave for employees on the placement of a child through adoption or surrogacy is on the horizon, with its implementation date yet to be announced.

Ontario introduces new employment law reforms

Ontario is scheduled to implement two key employment law reforms aimed at improving transparency and safeguarding employee rights. Beginning 1 July 2025, employers will be required to provide new hires with key information before their first day of work. Additionally, starting 1 January 2026, all publicly advertised job postings must include expected compensation and disclose any use of artificial intelligence in the hiring process.Ontario is scheduled to implement two key employment law reforms aimed at improving transparency and safeguarding employee rights. Beginning 1 July 2025, employers will be required to provide new hires with key information before their first day of work. Additionally, starting 1 January 2026, all publicly advertised job postings must include expected compensation and disclose any use of artificial intelligence in the hiring process.

Ensuring the right cargo cover amid tariff uncertainty

The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.
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