Insurance for the hospitality industry

RISK MANAGEMENT

Hospitality

Improve safety, reduce claims costs, and make your business stronger.

Capitalize on your business goals

In the hospitality industry, customer satisfaction is everything.  

At Lockton, our fierce commitment to service, client-first attitude and strong entrepreneurial spirit sets us apart and empowers our team to deliver uncommon results. We believe it’s not just what you do, it’s how you do it.  

Some of the world’s largest hotel management companies and real estate investment trusts depend on Lockton. With the intense financial pressures of the industry and the quicksilver changing risks, our team helps you improve safety, reduce claims cost and make your business stronger. Count on us to provide the resources you need to connect your business goals to your risk management and employee benefits strategies.

Expert risk management is key

Hotels, casinos, restaurants, resorts and other hospitality properties are susceptible to significant claim activity. Everything from slip and fall accidents and equipment breakdowns to business interruptions, natural disasters, or pandemics, you need thoughtful pre-and post-loss strategies to reduce expenses.

Around the globe and domestically, we know how to build cost-effective property insurance programs, especially in catastrophe-prone regions. Our experts possess the knowledge to structure business interruption and contingent business interruption programs to protect you when a storm, strike, flood, or other risks might turn guests away. Leave unpredictability to the elements. Lockton’s team of specialists has you covered.

When profit margins are as razor-thin as they are in the hospitality industry, controlling the impact of claims costs improves your financial performance.

Relationships provide insight.

We make it a point to stay actively involved in leading industry groups to understand current and potential future risks better. This added awareness and personalized depth allows us to craft the strongest strategy for your business. One size never fits all. We deliver innovative, agile solutions custom-made for you. Our team challenges norms and delivers the most efficient, cutting-edge solutions in the marketplace. As the world’s largest privately held, independent insurance broker, we answer to no one but our clients. This independence allows us the freedom and strength to do what’s best for you, at all times.

Latest news & insights

Our expert UK People Solutions team dives into the key updates from the recent UK Autumn Budget 2024 (the ‘Budget’) and offers valuable insights into how these policy changes could impact you and your business. By far the most significant of these is the increase to employers’ National Insurance contributions (NIC) from 6 April 2025, which for many employers is set to make the cost of employment more expensive.
The United Kingdom Increases Employers’ National Insurance Costs

Colombia to introduce paid marriage leave

The Colombian House of Representatives recently approved Bill 61 of 2024 (the “Bill”) which introduces employer-paid marriage leave of three working days. The Colombian House of Representatives recently approved Bill 61 of 2024 (the “Bill”) which introduces employer-paid marriage leave of three working days.

Lockton Unveils New Global Parametric Insurance Practice

Lockton’s Global Parametric Insurance Practice is set to help businesses adopt cost-effective alternative risk solutions, addressing the widening gap between insured and uninsured losses.Lockton’s Global Parametric Insurance Practice is set to help businesses adopt cost-effective alternative risk solutions, addressing the widening gap between insured and uninsured losses.

Ensuring your organization is ready for the next big earthquake

Three decades after the last significant earthquake in the United States, a magnitude 7.0 quake in California was a reminder of the threat that seismic shocks can pose to businesses and people. Although the most recent quake and its aftershocks have apparently caused little damage, it’s vital that people and organizations be ready for potentially dangerous tremors in the future.Three decades after the last significant earthquake in the United States, a magnitude 7.0 quake in California was a reminder of the threat that seismic shocks can pose to businesses and people. Although the most recent quake and its aftershocks have apparently caused little damage, it’s vital that people and organizations be ready for potentially dangerous tremors in the future.
See all news and insights