Retail

— RISK MANAGEMENT

Retail

Industry expertise from the high street through the internet.

One size never fits all

The retail environment is constantly changing and evolving while the global marketplace grows more and more competitive. Without a doubt, it’s a challenging landscape. But with Lockton, it is but navigable. As the world’s largest independent insurance broker, Lockton is empowered to respond to changing markets and changing risks. Our independence allows us to think bigger, to try new things on for size. We make it our business to focus on what matters to you. Whether that’s distribution concerns, supply chain issues, employee concerns, or anything at all, we have you covered.

Lockton understands all aspects of the retail world, from the high street through the internet via distribution and home shopping. We deliver customized solutions tailored specifically to fit your needs.

All shapes and sizes

Our team is driven by courage, creativity, and a relentless need deliver the right solutions to you. Count on Lockton for expert retail advice in: understanding cyber and internet sales exposure, analyzing supply chain and logistical risk.

From mom-and-pops to stores with a global presence, our team has expert advice in understanding cyber and internet sales exposure, analyzing supply chain and logistical risk across borders, assessing fire and life safety risks, and limiting crime exposure. Additionally, we manage employee benefits and well-being while providing robust employer and public liability claims defensibility.

At Lockton, we are not different for the sake of being different. We are different for the sake of being better.

Client-focused, creative solutions

We provide Business Continuity Planning (BCP) to ensure the continuation of operations in the event of a catastrophic event.  We will work with you through Lockton’s BCP disaster recovery planning to identify the actions, resources, and procedures to help keep your business operational despite unexpected interruptions.

To structure your retail insurance program, we start by understanding your business goals and human capital strategy. Then, we align risk management, employee benefits and retirement strategies with your business objectives. 

Latest news & insights

The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the MENA region. Analysis by respected maritime intelligence firms such as Pole Star Global and Windward indicate that the vessel's navigational systems were likely compromised by GPS jamming, leading to incorrect positioning data and ultimately to the grounding incident. This event underscores the growing cyber threat to vessel movement in the region – one with potential outcomes including groundings, collisions, and environmental harm. For MENA, where critical trade routes such as the Strait of Hormuz and the Suez Canal are lifelines of global commerce, the implications are particularly serious. Regional security dynamics, increased reliance on digital systems, and proximity to cyber-capable nation-state actors elevate both the frequency and severity of these risks. Despite this, in our work with marine clients across the Middle East and North Africa, we continue to observe a significant disconnect between emerging cyber threats and existing risk transfer arrangements. That gap must close before the next incident occurs. Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

article
The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the Middle East and North Africa (MENA) ...
Read moreCyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

Ontario introduces new leave entitlements for employees

Ontario is set to expand employee leave options with the introduction of two new types of leave. Beginning 19 June 2025, a new unpaid long-term illness leave will take effect, providing support for employees facing extended health challenges. Additionally, a new unpaid leave for employees on the placement of a child through adoption or surrogacy is on the horizon, with its implementation date yet to be announced.Ontario is set to expand employee leave options with the introduction of two new types of leave. Beginning 19 June 2025, a new unpaid long-term illness leave will take effect, providing support for employees facing extended health challenges. Additionally, a new unpaid leave for employees on the placement of a child through adoption or surrogacy is on the horizon, with its implementation date yet to be announced.

Ontario introduces new employment law reforms

Ontario is scheduled to implement two key employment law reforms aimed at improving transparency and safeguarding employee rights. Beginning 1 July 2025, employers will be required to provide new hires with key information before their first day of work. Additionally, starting 1 January 2026, all publicly advertised job postings must include expected compensation and disclose any use of artificial intelligence in the hiring process.Ontario is scheduled to implement two key employment law reforms aimed at improving transparency and safeguarding employee rights. Beginning 1 July 2025, employers will be required to provide new hires with key information before their first day of work. Additionally, starting 1 January 2026, all publicly advertised job postings must include expected compensation and disclose any use of artificial intelligence in the hiring process.

Ensuring the right cargo cover amid tariff uncertainty

The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.
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