Adapting to Regulatory Shifts: How States Are Reshaping App-Based Transportation and Delivery

Transportation network companies (TNCs) and delivery network companies (DNCs) have transformed the way people, packages and food move through urban and suburban environments by leveraging mobile technology to connect consumers with drivers using their personal vehicles, bikes, or other modes of transit.

However, like so many tech innovations, the rapid rise of these companies — and the broader gig economy — has outpaced the development of regulations. It has also raised questions about whether drivers are employees of these technology companies or independent contractors solely being connected to customers, retailers, merchants, or other supply-side businesses through these platforms.

As TNCs and DNCs gain traction, regulators at the federal, state and local levels continue to grapple with these emerging risks as they work to understand the implications and determine if new insurance regulations are required.

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