Members feedback is key to maintaining and improving the customer experience. To undertake this effectively Lockton will engage with your employees through online surveys to gather “Voice of Customer” through member experience and satisfaction surveys.

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Member Experience & Satisfaction Surveys

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Member Experience & Satisfaction Surveys

    Members feedback is key to maintaining and improving the customer experience. To undertake this effectively Lockton will engage with your employees through online surveys to gather “Voice of Customer” feedback information.

    At Lockton, we believe frequent and timely interaction with employees are key in identifying improvement areas and maximizing member’s satisfaction through a seamless experience

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    • Member Satisfaction Surveys

    Latest news & insights

    Visionary technology risk executive Manpreet Gill joins Lockton Visionary technology risk executive Manpreet Gill joins Lockton

    London Insurance Market Update H1 2024

    We are pleased to share the Lockton H1 2024 London Insurance Market Update, intended to keep you abreast with underwriting and risk trends from a London Market perspective. This issue contains insights from 20 business segments across Lockton, along with a spotlight feature on our MENA operations and trends pertinent to that market. Our largest update to date, it is a testament to our continued growth as a business. We are pleased to share the Lockton H1 2024 London Insurance Market Update, intended to keep you abreast with underwriting and risk trends from a London Market perspective. This issue contains insights from 20 business segments across Lockton, along with a spotlight feature on our MENA operations and trends pertinent to that market. Our largest update to date, it is a testament to our continued growth as a business.

    Transaction Risk: The Growing Role of Tax Insurance in the Middle East

    Insurers have historically been reluctant to provide coverage on tax matters for deals in the Middle East, often excluding tax altogether from insurance policies. However, that is starting to change as the approach of several Middle Eastern countries to taxation is evolving.Insurers have historically been reluctant to provide coverage on tax matters for deals in the Middle East, often excluding tax altogether from insurance policies. However, that is starting to change as the approach of several Middle Eastern countries to taxation is evolving.

    The risk evolution of automated storage systems

    Automated storage and retrieval systems (ASRS’s) are being used in warehouses more frequently to improve efficiency. The technology has the potential to reduce human error, optimise space utilisation, and enable faster order fulfilment. However, claims resulting from system failures and insufficient risk mitigation measures are on the rise. Businesses need to identify, monitor, and protect against potential hazards, particularly those related to fire, not least to be able to secure appropriate insurance cover.Automated storage and retrieval systems (ASRS’s) are being used in warehouses more frequently to improve efficiency. The technology has the potential to reduce human error, optimise space utilisation, and enable faster order fulfilment. However, claims resulting from system failures and insufficient risk mitigation measures are on the rise. Businesses need to identify, monitor, and protect against potential hazards, particularly those related to fire, not least to be able to secure appropriate insurance cover.
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    Our People solutions team bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

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    Lockton People Solutions FAQs

    Lockton believes every business maximizes their potential when their people maximize theirs. That’s why we help our clients make their business, and their people’s lives, better. We know employers need solutions that help balance attracting and retaining talent, manage costs and promote employee well-being. Lockton helps guide clients to people solutions that drive employee understanding, engagement and satisfaction; incorporate competitive total rewards and benefits packages; and manage and measure the effectiveness of your programs.

    We work with every client thinking about how we can best improve your employee experiences to drive engagement, understanding, satisfaction and productivity; design total rewards and benefits that increase perceived value and help attract and retain talent, while controlling costs; and help you make information-based decisions, measure and manage your programs, while driving a competitive business advantage amid an increasingly complex landscape.

    Lockton delivers a full suite of solutions in the following areas: employee experiences and engagement, total rewards and benefits, and management and measurement.

    Lockton is privately owned, which allows teams to prioritize client business. Our Associates are empowered to go above and beyond to help their clients succeed and the entrepreneurial culture at Lockton fosters data-driven solutions, solving problems faster and more efficiently.

    Lockton operates all over the globe through Lockton offices and a network of Lockton Global Partners.

    We can help with all M&A transactions from SME to large corporate.

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