Members feedback is key to maintaining and improving the customer experience. To undertake this effectively Lockton will engage with your employees through online surveys to gather “Voice of Customer” through member experience and satisfaction surveys.

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Member Experience & Satisfaction Surveys

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Member Experience & Satisfaction Surveys

    Members feedback is key to maintaining and improving the customer experience. To undertake this effectively Lockton will engage with your employees through online surveys to gather “Voice of Customer” feedback information.

    At Lockton, we believe frequent and timely interaction with employees are key in identifying improvement areas and maximizing member’s satisfaction through a seamless experience

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    • Member Satisfaction Surveys

    Latest news & insights

    Fixed fire protection systems (FFP) such as sprinklers are one of the most effective ways to prevent a major fire loss to a property or business enterprise. Commonly recommended by property insurers, systems can detect a fire in its initial stages and deliver a fire-fighting agent where it is needed, reducing the risk to people, property and the environment. To ensure the maximum benefit from the investment in fire protection, it is important systems are designed and installed to meet insurer and other stakeholder needs. This Inside Risk edition explores the main considerations when selecting fire protection systems. Inside Risk: selecting fire protection systems

    Inside Risk: selecting fire protection systems

    article
    Fixed fire protection systems (FFP) such as sprinklers are one of the most effective ways to prevent a major fire loss to a property or business enterprise. Commonly recommended by property insurers, systems can detect a fire in its initial stages and deliver ...
    Read moreInside Risk: selecting fire protection systems

    Beyond price: rethinking carbon credit value in the voluntary market

    Prices in voluntary carbon credit markets have declined broadly, but there is growing evidence of price differentiation based on quality attributes. This suggests the market is maturing in how it values carbon credits beyond traditional pricing.Prices in voluntary carbon credit markets have declined broadly, but there is growing evidence of price differentiation based on quality attributes. This suggests the market is maturing in how it values carbon credits beyond traditional pricing.

    Navigating a turbulent D&O insurance landscape

    Driven by economic uncertainty, geopolitical instability and rapid technological advances, the directors’ and officers’ (D&O) risk landscape is undergoing significant change. This article offers useful insights for board-level decision-makers seeking to understand this volatile landscape.Driven by economic uncertainty, geopolitical instability and rapid technological advances, the directors’ and officers’ (D&O) risk landscape is undergoing significant change. This article offers useful insights for board-level decision-makers seeking to understand this volatile landscape.

    Lockton appoints Mark Drummond-Brady as Non-Executive Director of Lockton International

    Lockton Companies, the world’s largest independent insurance broker, today announces the appointment of Mark Drummond-Brady to the Board of Lockton International as Non-Executive Director, effective immediately.Lockton Companies, the world’s largest independent insurance broker, today announces the appointment of Mark Drummond-Brady to the Board of Lockton International as Non-Executive Director, effective immediately.
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    Our People solutions team bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

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    Lockton People Solutions FAQs

    Lockton believes every business maximizes their potential when their people maximize theirs. That’s why we help our clients make their business, and their people’s lives, better. We know employers need solutions that help balance attracting and retaining talent, manage costs and promote employee well-being. Lockton helps guide clients to people solutions that drive employee understanding, engagement and satisfaction; incorporate competitive total rewards and benefits packages; and manage and measure the effectiveness of your programs.

    We work with every client thinking about how we can best improve your employee experiences to drive engagement, understanding, satisfaction and productivity; design total rewards and benefits that increase perceived value and help attract and retain talent, while controlling costs; and help you make information-based decisions, measure and manage your programs, while driving a competitive business advantage amid an increasingly complex landscape.

    Lockton delivers a full suite of solutions in the following areas: employee experiences and engagement, total rewards and benefits, and management and measurement.

    Lockton is privately owned, which allows teams to prioritize client business. Our Associates are empowered to go above and beyond to help their clients succeed and the entrepreneurial culture at Lockton fosters data-driven solutions, solving problems faster and more efficiently.

    Lockton operates all over the globe through Lockton offices and a network of Lockton Global Partners.

    We can help with all M&A transactions from SME to large corporate.

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