When things go wrong, getting your claim right matters. At Lockton, we deliver expert led claims solutions that go beyond routine handling, helping you plan, prepare and respond to loss events of all types and sizes. We’ve supported clients through some of the world’s largest and most complex claims. Our team is solutions focused, not process bound, ensuring every approach is tailored to your business, your risks, and your recovery. Whether it’s a major property loss, a complex Business Interruption claim, or preparing for future risks, we act as your partner, advocate and advisor, safeguarding your business and helping you move forward with confidence.
Representing your interests in large and complex claims.
Learn more about our Claims Consultancy Services. (opens a new window)
Building clear, compliant, well documented claim submissions.
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Helping you prepare for future risks and reduce exposure.
Learn more about our Claims Consultancy Services. (opens a new window)
Alongside our dedicated Claims Consulting offering, Lockton also provides:
Claims Management Services
Supporting clients across industries in managing and resolving routine claims, from first notification to settlement.
People Solutions Claims Support
Specialist expertise in managing employee benefit related claims across health, life, and other people focused policies.
Learn more about People Solutions Claims Support.
We bring together decades of technical, commercial and industry experience to deliver the best possible outcomes for our clients. Our experts are ready to support you, whether you're facing a loss or planning ahead.
Regional Head of Claims
Regional Claims Preparation Lead
How is Claims Consulting different from day-to-day claims handling?
Claims Consulting is a strategic, proactive service. While claims handling focuses on the operational aspects of managing a claim, our consultancy team supports you with early planning, complex claim strategy, advocacy, dispute resolution, and insights to reduce future risk.
When should I engage the Claims Consulting team?
Ideally, before a loss occurs. Engaging us early, whether during policy review, risk planning or scenario modelling helps you build a stronger position. However, we also provide expert support at any stage of the claims process, including during active or disputed claims.
What does 'Advocacy' mean in the context of claims?
Advocacy means we act as your representative. In large or complex claims, we engage with insurers, loss adjusters, and third parties on your behalf to protect your position, manage risk, and secure the best possible outcome.
What industries do you work with?
We work across a broad range of industries in the MENA region, including energy, construction, real estate, financial services, healthcare, and more. Our team brings sector-specific expertise and local market insight to every engagement.
How do I get started with Lockton’s Claims Solutions?
It’s simple, just reach out to our team using the contact forms provided. Whether you’re dealing with an ongoing claim or want to increase your capacity to respond, we’ll guide you through your next steps.
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