When faced with a major loss, uncertainty can be just as damaging as the event itself. Lockton’s Claims Consultancy gives you clarity, control, and confidence, from risk planning to resolution. We go beyond traditional claims handling, offering proactive, expert led guidance to help organisations prepare for, navigate, and recover from large or complex losses. Whether you’re looking to strengthen your claims position or need specialist support managing a major loss event, we act as your trusted advisor at every stage.
Strategic Claims Support. Tailored Expertise. Built Around You.
When faced with a major loss, uncertainty can be just as damaging as the event itself. Lockton’s Claims Consultancy gives you clarity, control, and confidence, from risk planning to resolution. We go beyond traditional claims handling, offering proactive, expert led guidance to help organisations prepare for, navigate, and recover from large or complex losses. Whether you’re looking to strengthen your claims position or need specialist support managing a major loss event, we act as your trusted advisor at every stage.
Our consultancy offering is structured around three core pillars:
Advocacy
Championing your claim, every step of the way.
We act on your behalf to represent your interests in large, complex or disputed claims, engaging with insurers, third parties and loss adjusters to protect your position, manage risk, and secure the best possible outcome.
What this includes:
Strategic oversight of major claims
Stakeholder coordination and negotiation
Escalation and dispute resolution
Recovery optimisation
Preparation
Building stronger claims, before and after loss.
The best outcomes start with the best preparation. We support you in compiling clear, compliant, and fully evidenced claims with expert input from adjusters, forensic accountants, engineers and legal specialists.
What this includes:
Claims strategy and scenario planning
Data gathering and documentation support
Submission drafting and evidence packaging
Alignment with policy and compliance requirements
Insight
Turning today’s experience into tomorrow’s advantage.
We support clients adopt a forward-looking approach to claims by identifying trends, assessing risk exposure, and leveraging claims data to strengthen future resilience and readiness. What this includes:
Post-loss analysis and lessons learned
Policy audits and risk mapping
Claims forecasting and loss modelling
Internal training and process improvement
Contact us
Whether you need support with a current claim or want to strengthen your position for the future, our expert consultancy team is here to help. Use the form below to get in touch, and we’ll guide you through the next steps.
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