At Lockton, we know insurance is more than a policy, it's a promise of protection. Our Claims Consulting Services offer strategic, data driven support across the entire claims lifecycle. With deep technical expertise and independent guidance, our dedicated team helps businesses navigate complex claims to secure the best possible outcomes during their most challenging moments.
Strategic claims support, when it matters most.
At Lockton, we know insurance is more than a policy, it's a promise of protection. Our Claims Consulting Services offer strategic, data driven support across the entire claims lifecycle. With deep technical expertise and independent guidance, our dedicated team helps businesses navigate complex claims to secure the best possible outcomes during their most challenging moments.
Our Claims Expertise
We provide end to end support across the entire claims lifecycle through three integrated services:
Claims Advocacy
Specialised Advocates: Experts by line of business providing strategic claims resolution
Coverage Interpretation: Accurate interpretation and positioning of coverage
Engagement: Active involvement with clients, (re)insurers, and loss adjusters
Claims Insights
Technical Consultants: Pre-loss policy review and gap analysis to identify potential issues
Data Analysis: Detailed claims data analysis, reporting, and insights
Claims Preparation
Forensic Accountants: Specialists in loss quantification for Property Damage, Business Interruption and Delay in Start-Up (DSU)
Documentation: Thorough preparation and organisation of necessary documentation
Coordination: Effective collaboration with accountants, experts, and responding to insurer queries
Key Contacts
Hassan El Husseini
Regional Head of Claims
Mayank Bhujwala
Regional Claims Preparation Lead
Why Lockton
At Lockton, we combine regional expertise with global insight to help clients achieve efficient and effective claim resolutions. As the world’s largest independent insurance broker, we put your priorities first. Whether it is navigating regulatory requirements or supporting high value recoveries, our team understands the commercial realities of doing business across the Middle East, Africa, and beyond. We are here to support you at every step of the claims journey.
Insights
There is always something exciting happening at Lockton. Here are just a few from our newsroom.
Data centre fires: a physical threat in a digital world
How fire risk is evolving and what organisations can do to protect operations and supply chains In today’s hyperconnected world, physical events are still capable of disrupting digital infrastructure, and with it, entire businesses. Data centre fires …
Aligning Employers with Mental Health Needs
Practical Tools to Build Resilience: What Every Workplace Should Offer It wasn’t so long ago that mental health and resilience were taboo subjects in the workplace but in boardrooms and breakrooms across the world, conversations on how to manage the …
Protecting Tomorrow, Today: Aligning Employers with Mental Health Needs
Culture That Sustains Resilience Creating a Culture of Resilience: Where It Starts and How to Grow It Conversations around risk often focus on business resilience and the culture, tools and approaches that deliver this in an increasingly volatile wor …
How D&O insurance can help protect against cyber related liability
The consistent evolution in the risk, breadth, and nature of cyber-attacks has solidified cyber risks as a key topic in many boardrooms. Beyond businesses suffering immediate financial losses and operational disruption, directors and officers may fac …
Inside Risk: lithium-ion battery returns – managing property fire risk in the retail secto …
Lithium-ion batteries have become both ubiquitous and essential to our modern lives. Utilised in our homes, workplaces, and transportation, lithium-ion batteries provide a readily available and reliable source of power for devices, such as cars, e-bi …
Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia
The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the Middle East and North Afri …