Preparing and submitting an insurance claim is a policyholder’s obligation but major losses, often involve complex, technical and time-consuming processes. At Lockton, we provide a structured, expert-led approach to ensure your claim aligns with your policy and industry best practices. Our role is to help you present your claim clearly, accurately and persuasively, minimizing delays and disputes while improving your chances of securing a fair, timely settlement.

CLAIMS CONSULTING SERVICES

Claims Preparation

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Technical Claims, Expertly Managed.

Preparing and submitting an insurance claim is a policyholder’s obligation but major losses, often involve complex, technical and time-consuming processes. At Lockton, we provide a structured, expert-led approach to ensure your claim aligns with your policy and industry best practices. Our role is to help you present your claim clearly, accurately and persuasively, minimizing delays and disputes while improving your chances of securing a fair, timely settlement.

Our Services

No two claims are the same. We assess your business, industry, and loss impact to create tailored claim submissions. Our forensic accountants manage complex cases, including Business Interruption, Property Damage, Inventory Losses, Construction, and DSU.

Our services include: 

  • Policy review and coverage confirmation 

  • Onsite loss assessment and operational impact review 

  • Strategy meetings with loss adjusters and forensic teams 

  • Progress payment protocols and milestone tracking 

  • Collaboration with your team to gather data and build claim calculation models aligned with your policy terms and conditions 

  • BI loss modelling and impact forecasting 

  • Review of repair/replacement options and acceleration decisions 

  • Structured claim documentation and submission 

  • Scenario modelling and mitigation analysis 

  • Regular reporting and status updates 

How you benefit:

  • Greater confidence in policy application and terms 

  • Full visibility of hidden losses and claimable costs 

  • Reduced insurer queries through well-documented claims 

  • Faster resolution through detailed preparation 

  • Assurance your interests are equally represented 

  • More time for your internal team to focus on recovery 

  • Early-stage commercial settlement opportunities where possible 

Contact Us

With Lockton Claims Preparation, you gain expert led support that ensures your claim is accurate, well documented, and positioned for a timely settlement so you can focus on recovery with confidence.

Contact our team
Expertise in Global and Local Market Expansion