Major losses can be overwhelming, financially, operationally, and emotionally. That’s why we offer dedicated claims advocacy to guide, represent, and protect our clients. At Lockton, we don’t just advise, we act. From managing insurer relationships and engaging with loss adjusters and technical experts, to resolving coverage questions and driving negotiations, our team protects your position and helps you achieve the best possible outcome with clarity and confidence.
Strategic Leadership. Experienced Representation.
Major losses can be overwhelming, financially, operationally, and emotionally. That’s why we offer dedicated claims advocacy to guide, represent, and protect our clients. At Lockton, we don’t just advise, we act. From managing insurer relationships and engaging with loss adjusters and technical experts, to resolving coverage questions and driving negotiations, our team protects your position and helps you achieve the best possible outcome with clarity and confidence.
Our Services
Our expert led service is designed to give you clarity, control and confidence throughout the lifecycle of a major claim.
We support you with:
Early identification of issues that could impact your claim’s outcome
Strategic project planning with critical milestones and clear accountabilities
Direct management of insurer and advisor relationships
Technical input from in-house experts
Causation assessment, scope of damage review, and scenario development
Policy coverage analysis and response strategy
Collaboration on root cause analysis with experts
Guidance on policyholder obligations and compliance
Advice on mitigation efforts to reduce business impact
Negotiation planning and execution, aimed at delivering the best outcome
How you benefit:
One dedicated expert as your single point of contact
A coordinated, controlled claims strategy tailored to your situation
Clear, consistent communications with all parties
More time and focus for your internal teams to restore business operations
Expert led claims management, not just process driven
Stronger negotiation positioning on your behalf
Contact us
With Lockton Claims Advocacy, you gain a trusted partner who navigates complexity so you can focus on moving forward with confidence.
Contact our team