Lockton in the Middle East and North Africa Expands Claims Service Capabilities with the Launch of New Claims Consulting Services Practice

Lockton, the world’s largest independent insurance broker, has officially launched its new Claims Consultancy Services (CCS) practice across the Middle East and North Africa. Designed as a specialist unit, CCS extends Lockton’s claims expertise for both Lockton clients and the wider policyholder market. This strategic investment strengthens Lockton’s ability to help businesses navigate today’s fast changing claims environment, shaped by economic pressures, environmental change and increasingly complex losses with greater clarity, control and confidence.

As part of the launch, Lockton has appointed Mayank Bhujwala, a respected industry figure with over two decades of insurance and risk advisory experience to lead the Claims Preparation function within CCS. Bhujwala will be working with Hassan El Husseini, Senior Vice President and Regional Head of Claims as Lockton deepens its regional expertise and expands its end-to-end claims capabilities for clients across the region.

“This is a strategic step forward in our ongoing commitment to client service excellence,” said Hassan El Husseini. “We are building a market leading, end-to-end claims consulting service that supports our clients with proactive, expert guidance at every stage of the claims process. With Mayank’s appointment, we are adding deep technical expertise to our team and expanding our regional and international capability.”

The CCS team will provide end-to-end claims support through three integrated services:

Focused on technically demanding sectors such as energy, renewables, power, infrastructure, construction, and complex commercial property, the CCS team will provide an independent, specialist resource for Lockton clients across the region and beyond. This strategic investment reinforces the company’s commitment to deepening its regional footprint and enhancing the value it delivers to clients across key markets.

ABOUT LOCKTON

What makes Lockton stand apart is also what makes us better: independence. Lockton’s private ownership empowers its 13,000+ Associates doing business in more than 155+ countries to focus solely on clients’ risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results. For more information, visit www.lockton.com