
Supporting the people who drive your business forward, MediLock is a comprehensive HMO program for SMEs, delivering inclusive and accessible healthcare through Lockton Philippines and iCare’s trusted expertise.
Request a QuoteDirect follow-up and resolution support for claims issues.
Clear explanation of available benefits to new employees and their dependents
Digital infographics, email blasts, and other materials to keep members informed.
Topics covering healthcare, wellness, and chronic disease management.
Evaluation of current plans and recommendations for improvement.
INCLUSIVE COVERAGE
•Minimum of three (3) employees
•Coverage for Underserved Industries*
•Coverage for employees and their partners, including Domestic and LGBT partners
•Hassle-free enrollment
•Plan options starting at ₱9,000*
ACCESSIBLE MEDICAL SERVICES
•Access to preferred multispecialty clinics nationwide
•Access to HR Portal, mobile app, and telemedicine
•24/7 hotline
COMPREHENSIVE CARE
•Coverage for pre-existing conditions*
•Financial assistance*
•Full maximum benefit limit for mid-year enrollees
•Three (3) wellness webinars
•Claims Administration Services
•Communication support
•End-to-end Lockton Support
New Business Associate - Benefits Specialist for New Clients
Christine.Nilo@lockton.com
+63 917 137 9756
New Business Associate - Benefits Specialist for New Clients
Jhona.Dato@lockton.com
+639171207504
What coverages are included in MediLock?
•MediLock offers comprehensive healthcare coverage, including: Annual Physical Examination (APE), Executive Check-Up (ECU), Wellness Programs, Outpatient Care, Inpatient Care, Preventive Healthcare, Diagnostic and Therapeutic Procedures, Emergency Care, Maternity Benefits, Dental Benefits & Group Life Insurance.
How does the HMO availment process work?
Step 1: Submit your selected plan details and active employee list
Step 2: Wait for the COC issuance and instructions to access the online platform
Step 3: Schedule an orientation through Lockton
Can employees include their dependents, and how much does it cost?
Yes. Employees may enroll qualified dependents such as spouses and children. The cost varies depending on the selected plan and coverage level. Lockton can help assess the most cost-efficient option based on your company’s budget.
Why should SMEs work with an insurance broker for their HMO requirements?
Working with an Lockton gives you access to expert guidance, hands-on support, and fair treatment regardless of company size. We also support SME’s employee engagement through communication materials, wellness initiatives, and regular plan reviews to ensure your HMO remains effective as your business grows.
Is MediLock available for contractual or probationary employees?
Yes. Probationary, project-based, regular, and full-time employees are all eligible for enrollment under MediLock.
Are pre-existing conditions covered, and when do they become eligible for coverage?
Yes. Both dreaded and non-dreaded pre-existing conditions are covered for principals and dependents, subject to the terms and conditions of the selected plan.