Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

— PRODUCTS AND SERVICES

Product Recall and Reputational Risk

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Protecting your business and reputation with reliable risk solutions

Amid increasing regulatory scrutiny, complex supply chains and constantly evolving technology, the risk of product recall is at an all-time high.

Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

Uniquely, our team is both client and market facing, allowing us to access the best value products on the market for our clients, and ensuring your programme is fit for purpose. We currently place around 250 policies into the global recall market, enabling payment of over $100m of claims in the last few years.

Utilising direct market access and long-standing insurer relationships, we’ll advocate tirelessly on your behalf to secure you the best possible deal on your cover, and in the eventuality of a claim.

What we bring to your business

Dedicated account management team - The same experienced team you meet at the beginning will be there to guide you throughout

Data-led approach - Harnessing industry trends and benchmarking analytics, we will help you pre-empt sector-specific risks and evaluate your limit adequacy

Unparalleled industry expertise - Many of our product recall and claims specialists are recognised authorities in their field, and are regularly asked to contribute their knowledge in the media

Cutting-edge solutions - Product recall is a complex and dynamic line of insurance that requires deep expertise. Lockton’s experts keep up to speed on the latest technology and regulatory changes in your field, helping you stay ahead of the curve

Global capabilities - Supported by our international network of over 100 partners and subsidiaries, we provide highly-localised knowledge for any given region, so you can perfect your global risk strategy

Who we work with

We have developed specific insurance products to meet the needs of our clients across a range of industries, including:

  • Food and beverage processors, suppliers, and pet food companies

  • Pharmaceutical, cosmetic and nutraceutical manufacturers

  • Packaging providers and co-packing services

  • Food service and restaurant businesses

  • Industrial component suppliers to the automotive industry

  • Consumer product manufacturers and distributors

Our team

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Freddie Schlesinger

Vice President, Product Recall & Reputational Risk
freddie.schlesinger@lockton.com
+44 776 924 8552

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Matt Humphries

Head of Crisis Management
matthew.humphries@uk.lockton.com
+44 750 850 7438

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Freddie Statham

Assistant Vice President, Product Recall & Reputational Risk
freddie.statham@lockton.com
+44 207 933 2833

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Anita Pellizzari

Product Recall Broker
anita.pellizzari@lockton.com
+44 778 841 5196

General Inquiries

Get in touch

enquiries@uk.lockton.com

Related solutions

Join our upcoming webinar: Preparing for, and reducing the risk of, a product recall
Join us for a joint webinar with Simmons+Simmons where we help you to understand the legal and regulatory framework around product recalls in the UK, to help you mitigate the risk of harm to your business. We will also help you to understand the scope and value of product recall insurance, and how it can help transfer risk.
Confirm your attendance here (opens a new window)

News and Insights

The demand for electric vehicles (EVs) continues to grow for both private and commercial users. As such, there is an increasing need to provide additional infrastructure to enable convenient, rapid, and safe charging of EVs for staff and the public. Recent experience has demonstrated fires involving EVs can burn for an extended period of time and present significant challenges when attempting final extinguishment. Property protection principles should be considered in the design and location of EV charging points to help limit the effects of fire to property, business, and environment. Mitigating the fire risk from charging electric vehicles

Mitigating the fire risk from charging electric vehicles

article
This is the first article of 'Inside Risk', a new series of quick-read insights covering the intricacies of risk. Created by Lockton's Risk Control Services team, Inside Risk breaks down high-level concepts into digestible and informational content. The demand ...
Read moreMitigating the fire risk from charging electric vehicles

Commercial property: preparing for increased squatters risk

Colder winter months can increase the likelihood of properties being occupied by squatters. Although the practice has been illegal in residential properties since 2012, commercial properties remain exposed. Squatting can lead to significant financial consequences for landlords and property owners, including higher insurance costs, or an inability to secure cover. By taking steps to prevent squatters gaining access to properties, owners and landlords can keep their assets safe, and reassure insurers as to their exposure. Colder winter months can increase the likelihood of properties being occupied by squatters. Although the practice has been illegal in residential properties since 2012, commercial properties remain exposed. Squatting can lead to significant financial consequences for landlords and property owners, including higher insurance costs, or an inability to secure cover. By taking steps to prevent squatters gaining access to properties, owners and landlords can keep their assets safe, and reassure insurers as to their exposure.

Lockton appoints Clarissa Franks to lead UK P&C Retail business

Lockton, the world’s largest independent insurance broker, today announced the appointment of Clarissa Franks as Head of UK P&C Retail. Clarissa will report into the European CEO, EJ Hentenaar, and work with Tony Hardy, Head of UK P&C, to transfer over the Retail area of his responsibilities, ensuring a seamless succession for clients. Clarissa will play a key role in Lockton UK’S continued growth, reinforcing its solutions led approach for clients, and will be responsible for accelerating the expansion of the UK Retail Division when she takes up her new role in November. Lockton, the world’s largest independent insurance broker, today announced the appointment of Clarissa Franks as Head of UK P&C Retail. Clarissa will report into the European CEO, EJ Hentenaar, and work with Tony Hardy, Head of UK P&C, to transfer over the Retail area of his responsibilities, ensuring a seamless succession for clients. Clarissa will play a key role in Lockton UK’S continued growth, reinforcing its solutions led approach for clients, and will be responsible for accelerating the expansion of the UK Retail Division when she takes up her new role in November.

Addressing insurer concerns regarding modular construction

An increasing number of construction companies are turning to modular construction to take advantage of potential efficiencies and cost savings. However, insurers do have some concerns about this technology that need to be addressed to ensure there is appropriate insurance cover in place for such projects. An increasing number of construction companies are turning to modular construction to take advantage of potential efficiencies and cost savings. However, insurers do have some concerns about this technology that need to be addressed to ensure there is appropriate insurance cover in place for such projects.
See all news and insights

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