Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

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Product Recall and Reputational Risk

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Protecting your business and reputation with reliable risk solutions

Amid increasing regulatory scrutiny, complex supply chains and constantly evolving technology, the risk of product recall is at an all-time high.

Lockton’s dedicated team of experts have more than half a century of experience in insurance placement for product recall, contaminated products (CPI), trade name restoration, and reputational risk protection. Using in-depth experience and global market reach, we’ll create a bespoke solution that helps you reduce both the chance of a recall event occurring, and the impact it has on your reputation and balance sheet.

Uniquely, our team is both client and market facing, allowing us to access the best value products on the market for our clients, and ensuring your programme is fit for purpose. We currently place around 250 policies into the global recall market, enabling payment of over $100m of claims in the last few years.

Utilising direct market access and long-standing insurer relationships, we’ll advocate tirelessly on your behalf to secure you the best possible deal on your cover, and in the eventuality of a claim.

What we bring to your business

Dedicated account management team - The same experienced team you meet at the beginning will be there to guide you throughout

Data-led approach - Harnessing industry trends and benchmarking analytics, we will help you pre-empt sector-specific risks and evaluate your limit adequacy

Unparalleled industry expertise - Many of our product recall and claims specialists are recognised authorities in their field, and are regularly asked to contribute their knowledge in the media

Cutting-edge solutions - Product recall is a complex and dynamic line of insurance that requires deep expertise. Lockton’s experts keep up to speed on the latest technology and regulatory changes in your field, helping you stay ahead of the curve

Global capabilities - Supported by our international network of over 100 partners and subsidiaries, we provide highly-localised knowledge for any given region, so you can perfect your global risk strategy

Who we work with

We have developed specific insurance products to meet the needs of our clients across a range of industries, including:

  • Food and beverage processors, suppliers, and pet food companies

  • Pharmaceutical, cosmetic and nutraceutical manufacturers

  • Packaging providers and co-packing services

  • Food service and restaurant businesses

  • Industrial component suppliers to the automotive industry

  • Consumer product manufacturers and distributors

Our team

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Freddie Schlesinger

Vice President, Product Recall & Reputational Risk
freddie.schlesinger@lockton.com
+44 776 924 8552

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Matt Humphries

Head of Crisis Management
matthew.humphries@uk.lockton.com
+44 750 850 7438

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Freddie Statham

Assistant Vice President, Product Recall & Reputational Risk
freddie.statham@lockton.com
+44 207 933 2833

General Inquiries

Get in touch

enquiries@uk.lockton.com

Looking for Specialty solutions?

Lockton Specialty London is a globally connected team of insurance experts extensively covering a diverse range of product lines and industry sectors. We provide flexible, bespoke solutions tailored to the needs of your client.

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