Lockton’s experienced advisors will act as your strategic partners, working closely with you to understand the pressures that you are dealing with, in order to manage your specific exposures.

PRODUCTS AND SERVICES

Crisis Management

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Preparing for the unexpected with specialist crisis management support

At a time when criminals are adapting their methods, supply chains are becoming more complex and a brand’s reputation can hang on a single tweet, emergency situations can develop rapidly. Often, businesses are forced to respond at a moment’s notice and in areas that are outside their expertise. In light of all these factors, it’s clear that traditional insurance solutions do not provide the broad and responsive cover that businesses now require.

Lockton’s experienced advisors will act as your strategic partners, working closely with you to understand the pressures that you are dealing with, in order to manage your specific exposures.

Our specialist in-house Political Violence, Special Contingency and Product Recall teams have deep knowledge and expertise in this area and they have developed innovative methods of presenting your crisis risk to insurers. As a result, we are able to deliver bespoke insurance solutions, formulated to manage the precise risks that your organisation is likely to face.

What we bring to your business

  • Cover that responds immediately to the current threat or exposure

  • A flexible and modular approach, tailoring coverage and limits to a client’s needs

  • A competitively priced product, leveraging economies of scale

  • Access to subject matter experts in political violence, special contingency, product recall and reputational risk

Our Services

  • Crisis management response

  • Active assailant/shooter

  • Reputational risk

  • Sabotage and terrorism

  • Full political violence, riots, strikes, civil commotion and malicious damage cover

  • Combined sabotage and terrorism (general liability/employers liability)

  • Workplace violence and stalking threat

  • Auto-terror protection

  • Loss of attraction

  • Threat of a malicious act

  • Nuclear, chemical, biological and radiological malicious acts (NCBR)

  • Special contingency (kidnap and ransom)

  • Marine piracy

  • Product recall and contamination

  • Trade disruption insurance

Available subject to terms, conditions and acceptance of risk. Premium charged will be dependent on your circumstances.

Looking for Specialty solutions?

Lockton Specialty London is a globally connected team of insurance experts extensively covering a diverse range of product lines and industry sectors. We provide flexible, bespoke solutions tailored to the needs of your client.

Specialty page

Our team

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Matt Humphries

Head of Crisis Management
matthew.humphries@uk.lockton.com
+44 750 850 7438

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Adam Watson

Partner, Head of North American Property & Global Terrorism
adam.watson@lockton.com

Crisis Management Solutions

Discover more about how Lockton's experienced team can help you react immediately and effectively in the event of a crisis.

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News and Insights

The Building Safety Act 2022 and the associated Building (Higher-Risk Buildings Procedures) (England) Regulations 2023 introduced significant information retention requirements through their ‘golden thread’ provisions. These apply to buildings defined as ‘higher risk’ in the legislation.

The golden thread comprises information to create a proper understanding of a building and consequently the steps needed to keep both the building and people safe. It is envisioned as a building’s ‘single source of truth’, and to avoid obsolescence and omission errors, it is not intended to be held across multiple sources or even duplicated (save back up).

The legislation stipulates that the golden thread information must be held digitally, and to protect both personal information and the security of the building, it must be held securely.Golden thread: BSA requirements create additional cyber exposure

Deepfake and the risk of vendor fraud: challenges and solutions for UK solicitors

Advances in artificial intelligence (AI) technology are increasing the threat to solicitors of deepfake-enabled vendor fraud, with conveyancing and property transactions a particular target. Where successful, these frauds can inflict significant financial and reputational harm, both on a firm and its clients.

To protect themselves, solicitors must adopt proactive measures to bolster their verification procedures and minimise their exposure.Advances in artificial intelligence (AI) technology are increasing the threat to solicitors of deepfake-enabled vendor fraud, with conveyancing and property transactions a particular target. Where successful, these frauds can inflict significant financial and reputational harm, both on a firm and its clients.

To protect themselves, solicitors must adopt proactive measures to bolster their verification procedures and minimise their exposure.

Product recall: mitigating against labelling and packaging errors

Errors in the labelling and packaging process are one of the main drivers of product recalls in the global food and drink sector. Where such events occur, their impacts for businesses can be devastating – including consumer harm, financial loss, and reputational damage. As regulation tightens around labelling and packaging, and with a worsening economic climate driving potential errors, businesses must take steps to ensure their processes are robust.Errors in the labelling and packaging process are one of the main drivers of product recalls in the global food and drink sector. Where such events occur, their impacts for businesses can be devastating – including consumer harm, financial loss, and reputational damage. As regulation tightens around labelling and packaging, and with a worsening economic climate driving potential errors, businesses must take steps to ensure their processes are robust.

Why insurance brokers need an insurance broker

Insurance brokers play a pivotal role in connecting clients with suitable coverage options. But when it comes to safeguarding their own interests, even brokers could stand to gain from placing their professional indemnity insurance (PII) elsewhere. We've summarised some of the key advantagesInsurance brokers play a pivotal role in connecting clients with suitable coverage options. But when it comes to safeguarding their own interests, even brokers could stand to gain from placing their professional indemnity insurance (PII) elsewhere. We've summarised some of the key advantages
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