Lockton’s experienced advisors will act as your strategic partners, working closely with you to understand the pressures that you are dealing with, in order to manage your specific exposures.

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Crisis Management Insurance

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Crisis Management Insurance Built Around You

When a crisis occurs - whether it's operational, reputational, financial or even life-threatening - the impact can be severe. And today, those moments are happening more frequently. From product recalls to geopolitical conflict, the landscape of potential crises is evolving fast.

That’s why traditional policies aren’t enough. You need responsive, forward-thinking crisis management insurance solutions - ones that protect you before, during, and after an event.

Here for you when it matters most

At Lockton, we go beyond transactional cover. Our dedicated Crisis Management team works as an extension of yours - bringing deep sector insight, global insurer relationships, and innovative risk presentation strategies. Whether you’re facing a reputational threat, supply chain interruption, or require kidnap and ransom insurance, we’ll provide tailored protection for your specific exposures.

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Crisis Management Solutions

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Immediate Response

Coverage that activates the moment a crisis occurs, giving you rapid support when it’s needed most.

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Tailored Protection

A modular approach that answers to your specific risks, exposures, and geographies.

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Cost-Efficient Placement

We use our market influence and close alignment with global insurers to drive competitive terms.

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Access to Crisis Specialists

Work directly with third party crisis management consultants and subject matter experts, ready to guide and respond in real time.

What we cover

From reputational fallout to real-world threats, our crisis management insurances are designed to protect you from a wide range of scenarios:

  • Crisis management response

  • Active assailant / active shooter events

  • Reputational damage and media exposure

  • Terrorism, sabotage, and associated liabilities

  • Political violence, civil unrest, malicious damage cover & war

  • Workplace violence and stalking threat

  • Auto-terror protection and vehicle-borne attacks

  • Loss of attraction

  • Threat of a malicious act

  • NCBR: nuclear, chemical, biological & radiological attacks

  • Kidnap and ransom, extortion, and special crime

  • Marine piracy

  • Product recall and contamination crises

  • Accident & Health

A relationship that delivers more

Learn more about our Crisis Management solutions and how our experienced team in London can help you build tailored coverage for your exact needs.

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Crisis Insights

Private Clients
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Private Clients Insurance: Market Update October 2025

Our Crisis Management leadership team:

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Matt Humphries

Head of Crisis Management
matthew.humphries@lockton.com
+44 750 850 7438

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James Bannister

Head of Global War, PV & Terrorism
james.bannister@lockton.com
+44 777 500 5715

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Freddie Schlesinger

Senior Vice President, Head of Product Recall & Reputational Risk, UK
freddie.schlesinger@lockton.com
+44 776 924 8552

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Helen Sandford

Head of Special Crime and Accident and Health
helen.sandford@lockton.com
+44 20 7933 2346

General Inquiries

Get in touch

enquiries@uk.lockton.com

Crisis Management FAQs

What are Crisis Management insurance solutions and how do they protect my business?

Crisis Management insurance solutions protect your business against high-impact, unexpected events - from reputational threats, violence or terrorism to kidnappings and product recalls. It provides immediate support, financial cover, and certain policies grant access to expert crisis response teams to help you manage and recover from disruptive incidents.

Policies are flexible and can include cover for threats such as sabotage, terrorism, political unrest, active assailant events, reputational damage, kidnap and ransom, marine piracy, cyber disruption, product contamination – and more. Coverage is tailored to your exposures and sector.

Any business exposed to reputational, operational or physical threats can benefit - especially those in retail, entertainment, manufacturing, food and beverage, logistics, hospitality, mining and global operations. If a crisis could impact your people, product or property, this cover is essential.

In the event of a crisis, get in touch with your Lockton broker contact. Certain products will also include access to our crisis consultants via our 24/7 hotline. Lockton’s claims experts will guide you through the process, helping you act fast, minimise impact, and access your policy benefits without delay.

We're here to help

We bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

Talk to our team
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