Managing unplanned absence through illness or injury can be a complex issue. Our specialist can provide extra support to help employees return to work.

— PEOPLE SOLUTIONS

Managing non work related illness or injury

Contact Us

Managing unplanned absence through illness or injury can be a complex issue

    Our specialist can provide extra support to help employees return to work.

    Most organisations have robust injury management strategies for workplace injuries, however when an employee is absent due to non-work-related injury or illness, there is not always the same level of support available.

    Losing staff through unplanned absences relating to personal illness or injury can materially impact business operations and employees who don’t have the support of insurances can struggle to recover and make ends meet.

    This can result in staff returning to work before they have fully recovered, and this increases the risk of workplace injury. Lockton designs injury and illness recovery programs to support recovery at work or return to work for non-work-related injury and illness.

    Our services

    • Injury Management support

    • Return to Work duties design

    • Salary Continuance Claims

    • Support in return to work from serious illness

    Key contacts

    Placeholder image

    Rachel Watson

    Head of Workplace Risk
    rachel.watson@lockton.com
    +61 478 998 262

    Placeholder image

    Christina Italiano

    National Manager, Claims & Injury Management

    Placeholder image

    Damien Charleston

    National Manager - Workers Compensation

    General Inquiries

    Get in touch

    info.au@lockton.com

    Latest from Lockton

    All new technologies carry risks when introduced on an enterprise level. Artificial intelligence (AI) is no exception, and directors and officers may find themselves in the crosshairs should negative repercussions arise from the use of such tools. To be prepared for the potential regulatory scrutiny or claims activity that comes along with the introduction of a new technology, it is imperative that boards carefully consider the introduction of AI, and ensure sufficient risk mitigation measures are in place. AI risks: what directors and officers need to know

    AI risks: what directors and officers need to know

    article
    All new technologies carry risk when introduced on an enterprise level, and artificial intelligence (AI) is no exception. Directors and officers may find themselves in the crosshairs should negative repercussions arise from the use of such tools. To be prepar ...
    Read moreAI risks: what directors and officers need to know

    Lockton Fiscal Year 2026 Revenue Increases to $4.5 Billion

    Lockton reports $4.5B in FY2026 revenue with 12% growth and a sixth year of double-digit organic growth, driven by global expansion, AI, and advisory strength.Lockton reports $4.5B in FY2026 revenue with 12% growth and a sixth year of double-digit organic growth, driven by global expansion, AI, and advisory strength.

    NSW’s Building (Approvals and Practitioners) Bill 2026: Implications for MMC risk and liability

    The new proposed Bill reflects this evolution by formally recognising prefabricated buildings within legislation, and integrating MMC into the approvals system The new proposed Bill reflects this evolution by formally recognising prefabricated buildings within legislation, and integrating MMC into the approvals system

    Private Nuisance Reimagined: A New Risk Landscape for Construction Projects

    In late 2025, the High Court of Australia handed down its decision in Hunt Leather Pty Ltd v Transport for NSW. In late 2025, the High Court of Australia handed down its decision in Hunt Leather Pty Ltd v Transport for NSW.
    See all news and insights

    We're here to help

    Our People solutions team bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

    Talk to our team

    Lockton People Solutions FAQs

    What is Lockton People Solutions?

    Lockton believes every business maximizes their potential when their people maximize theirs. That’s why we help our clients make their business, and their people’s lives, better. We know employers need solutions that help balance attracting and retaining talent, manage costs and promote employee well-being. Lockton helps guide clients to people solutions that drive employee understanding, engagement and satisfaction; incorporate competitive total rewards and benefits packages; and manage and measure the effectiveness of your programs.

    Lockton’s People Solutions Market Update offers comprehensive quarterly insights on the U.S. market dynamics impacting cost management, employee wellbeing, and benefits strategies. In our Q4 2025 edition, we explore the broader industry forces behind system-wide strain and connect high-cost claims analysis with a full picture of how widespread market pressures are shaping employer plan costs. You can find our latest market update here.

    We work with every client thinking about how we can best improve your employee experiences to drive engagement, understanding, satisfaction and productivity; design total rewards and benefits that increase perceived value and help attract and retain talent, while controlling costs; and help you make information-based decisions, measure and manage your programs, while driving a competitive business advantage amid an increasingly complex landscape.

    Lockton delivers a full suite of solutions in the following areas: employee experiences and engagement, total rewards and benefits, and management and measurement.

    Lockton is privately owned, which allows teams to prioritize client business. Our Associates are empowered to go above and beyond to help their clients succeed and the entrepreneurial culture at Lockton fosters data-driven solutions, solving problems faster and more efficiently.

    Lockton operates all over the globe through Lockton offices and a network of Lockton Global Partners.

    We can help with all M&A transactions from SME to large corporate.

    Click here (opens a new window) to go back to the People Solutions Homepage