Managing unplanned absence through illness or injury can be a complex issue. Our specialist can provide extra support to help employees return to work.

— PEOPLE SOLUTIONS

Managing non work related illness or injury

Contact Us

Managing unplanned absence through illness or injury can be a complex issue

    Our specialist can provide extra support to help employees return to work.

    Most organisations have robust injury management strategies for workplace injuries, however when an employee is absent due to non-work-related injury or illness, there is not always the same level of support available.

    Losing staff through unplanned absences relating to personal illness or injury can materially impact business operations and employees who don’t have the support of insurances can struggle to recover and make ends meet.

    This can result in staff returning to work before they have fully recovered, and this increases the risk of workplace injury. Lockton designs injury and illness recovery programs to support recovery at work or return to work for non-work-related injury and illness.

    Our services

    • Injury Management support

    • Return to Work duties design

    • Salary Continuance Claims

    • Support in return to work from serious illness

    Key contacts

    Placeholder image

    Rachel Watson

    Head of Workplace Risk
    rachel.watson@lockton.com
    +61 478 998 262

    Placeholder image

    Christina Italiano

    National Manager, Claims & Injury Management

    Placeholder image

    Damien Charleston

    National Manager - Workers Compensation

    General Inquiries

    Get in touch

    info.au@lockton.com

    Latest from Lockton

    Australia’s trade credit insurance (TCI) market is showing renewed momentum, supported by improved underwriting confidence, increased product availability and a growing recognition of trade credit insurance as a strategic risk management tool.Australia’s Trade Credit Insurance Market Regains Momentum, but with Discipline

    Australia’s Trade Credit Insurance Market Regains Momentum, but with Discipline

    article
    Introduction Australia’s trade credit insurance (TCI) market is showing renewed momentum, supported by improved underwriting confidence, increased product availability and a growing recognition of trade credit insurance as a strategic risk management tool. In ...
    Read moreAustralia’s Trade Credit Insurance Market Regains Momentum, but with Discipline

    How risk is changing across hotel assets

    Australia’s hotel sector remains a compelling investment class, but as assets become more complex, so too does the risk profile that underpins them. Hotel risk does not exist neatly within development, ownership or operations, it spans all three. Decisions made during design and construction can influence how an asset performs operationally and how it is viewed by insurers long after completion. Australia’s hotel sector remains a compelling investment class, but as assets become more complex, so too does the risk profile that underpins them. Hotel risk does not exist neatly within development, ownership or operations, it spans all three. Decisions made during design and construction can influence how an asset performs operationally and how it is viewed by insurers long after completion.

    NSW releases new Code of Practice for healthcare and social assistance

    NSW is the first state to adopt the Healthcare and Social Assistance Industry Code of Practice. Learn what it means for WHS compliance from 20 February 2026.NSW is the first state to adopt the Healthcare and Social Assistance Industry Code of Practice. Learn what it means for WHS compliance from 20 February 2026.

    Re-thinking D&O liability for life sciences companies

    Life Sciences state of play In the fast-moving world of medtech, biotech, and pharmaceuticals, directors and executives navigate a landscape defined by scientific complexity, regulatory scrutiny, and heightened stakeholder expectations. These factors have led to a profound shift in how Directors & Officers (D&O) exposure is understood, moving from a narrow insurance consideration to a broader reflection of governance, disclosure, and enterprise risk dynamics. Life Sciences state of play In the fast-moving world of medtech, biotech, and pharmaceuticals, directors and executives navigate a landscape defined by scientific complexity, regulatory scrutiny, and heightened stakeholder expectations. These factors have led to a profound shift in how Directors & Officers (D&O) exposure is understood, moving from a narrow insurance consideration to a broader reflection of governance, disclosure, and enterprise risk dynamics.
    See all news and insights

    We're here to help

    Our People solutions team bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

    Talk to our team
    culture-quote-tiernan

    Lockton People Solutions FAQs

    What is Lockton People Solutions?

    Lockton believes every business maximizes their potential when their people maximize theirs. That’s why we help our clients make their business, and their people’s lives, better. We know employers need solutions that help balance attracting and retaining talent, manage costs and promote employee well-being. Lockton helps guide clients to people solutions that drive employee understanding, engagement and satisfaction; incorporate competitive total rewards and benefits packages; and manage and measure the effectiveness of your programs.

    Lockton’s People Solutions Market Update offers comprehensive quarterly insights on the U.S. market dynamics impacting cost management, employee wellbeing, and benefits strategies. In our Q4 2025 edition, we explore the broader industry forces behind system-wide strain and connect high-cost claims analysis with a full picture of how widespread market pressures are shaping employer plan costs. You can find our latest market update here.

    We work with every client thinking about how we can best improve your employee experiences to drive engagement, understanding, satisfaction and productivity; design total rewards and benefits that increase perceived value and help attract and retain talent, while controlling costs; and help you make information-based decisions, measure and manage your programs, while driving a competitive business advantage amid an increasingly complex landscape.

    Lockton delivers a full suite of solutions in the following areas: employee experiences and engagement, total rewards and benefits, and management and measurement.

    Lockton is privately owned, which allows teams to prioritize client business. Our Associates are empowered to go above and beyond to help their clients succeed and the entrepreneurial culture at Lockton fosters data-driven solutions, solving problems faster and more efficiently.

    Lockton operates all over the globe through Lockton offices and a network of Lockton Global Partners.

    We can help with all M&A transactions from SME to large corporate.

    Click here (opens a new window) to go back to the People Solutions Homepage