Government Agencies serve large areas of our communities and need claims and injury management services that can be delivered at scale to a diverse and geographically spread workforce.

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Government Agencies serve large areas of our communities and need claims and injury management services that can be delivered at scale to a diverse and geographically spread workforce

    With more than 15 years experience working with large Government Agencies across the States and Territories of Australia. Lockton understands that Government Employees bring a set of workplace skills that are focused on providing assistance to the communities they serve.

    This means that response to injury and illness needs to be quick, effective and available to all employees, regardless of their location or place of work within the Agency.

    Our team has helped some of the largest agencies design the practices and processes to delivery best in class outcomes to their employee base.

    Our services

    • Design of claims and injury management manuals and systems

    • Internal claims and injury management audit programmes

    • Creation of service level agreements from Claims & IM teams into Agencies

    • Systems to triage injuries and illness

    • Respectful Workplace Design

    Key contacts

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    Rachel Watson

    Head of Workplace Risk
    rachel.watson@lockton.com
    +61 478 998 262

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    Christina Italiano

    National Manager, Claims & Injury Management

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    Damien Charleston

    National Manager - Workers Compensation

    General Inquiries

    Get in touch

    info.au@lockton.com

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    Our People solutions team bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.

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    What is Lockton People Solutions?

    Lockton believes every business maximizes their potential when their people maximize theirs. That’s why we help our clients make their business, and their people’s lives, better. We know employers need solutions that help balance attracting and retaining talent, manage costs and promote employee well-being. Lockton helps guide clients to people solutions that drive employee understanding, engagement and satisfaction; incorporate competitive total rewards and benefits packages; and manage and measure the effectiveness of your programs.

    We work with every client thinking about how we can best improve your employee experiences to drive engagement, understanding, satisfaction and productivity; design total rewards and benefits that increase perceived value and help attract and retain talent, while controlling costs; and help you make information-based decisions, measure and manage your programs, while driving a competitive business advantage amid an increasingly complex landscape.

    Lockton delivers a full suite of solutions in the following areas: employee experiences and engagement, total rewards and benefits, and management and measurement.

    Lockton is privately owned, which allows teams to prioritize client business. Our Associates are empowered to go above and beyond to help their clients succeed and the entrepreneurial culture at Lockton fosters data-driven solutions, solving problems faster and more efficiently.

    Lockton operates all over the globe through Lockton offices and a network of Lockton Global Partners.

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