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Lockton New Zealand boasts experts in all facets of risk and insurance across a diverse range of industries. Our team is committed to understanding our client's business and objectives to deliver demonstrable value and benefits through local specialist services and global knowledge.
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New Zealand
Lockton New Zealand boasts risk and insurance experts across a diverse range of industries. Our team is committed to understanding our client's business and objectives to deliver demonstrable value and benefits through local specialist services and global knowledge.
Products and Services
We’re ready to help with all your risk management and insurance needs
Explore productsLatest from Lockton
SML coverage: evolving risks and how to approach a standalone renewal
articleAmid the backdrop of increasing scrutiny and societal awareness around sexual abuse litigation, insurance carriers are reviewing their portfolios for potential Sexual Misconduct Liability (SML) exposure. Consequently, non-renewals, exclusions, and policy restr ...
New Zealand Team
Craig Buckle
Chief Executive Officer, Lockton New Zealand
craig.buckle@lockton.com
Niall Martin
Head of People Solutions, Lockton New Zealand
niall.martin@lockton.com
Jessica Schade
Head of Captive/Alternative Risk Transfer, Lockton Pacific
Jessica.Schade@lockton.com
Ged McCombie
Head of Pacific, Lockton New Zealand
ged.mccombie@lockton.com
Michael Harrow
Head of Corporate Risk, Lockton New Zealand
michael.harrow@lockton.com
Tanya Washer
Head of Professional & Financial Risks, Lockton New Zealand
tanya.washer@lockton.com
Get in touch
Auckland Office
Level 8, 1 Albert Street
Auckland CBD, New Zealand
T: 09 300 2135
E: info.nz@lockton.com
Christchurch Office
3/234 St Asaph Street
Christchurch 8011
Hamilton Office
Panama Square, 12-14 Garden Place
Hamilton 3204
Financial Advice Disclosure / Terms of Business Agreement
Download our Financial Advice Disclosure / Terms of Business Agreement
FAD/TOBA
PDF217 KBComplaints and Disputes
If you are not fully satisfied with our services, please contact our Complaints/Disputes Manager, and tell them about your complaint or dispute. If your complaint cannot be immediately resolved, we will acknowledge your complaint/dispute in writing within 2 working days providing you details of our internal complaints process and the person responsible for managing your complaint. We will endeavour to resolve your problem within 20 working days.
Attn: Complaints / Disputes Manager
Lockton Companies NZ Limited Partnership
Level 8, 1 Albert Street, Auckland 1010
Ph: (+64) 9 300 2135
Email: info.nz@lockton.com (opens a new window)
If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to an external dispute resolution service Insurance & Financial Services Ombudsman Scheme (IFSO) of which LCNZ is a member. This service is free of charge. A person may submit a complaint by using IFSO’s online form or by contracting IFSO by phone or email. By submitting a complaint, the complainant is deemed to have agreed to have the complaint considered under the rules.
IFSO can be contacted on 0800 888 202 (freecall) or online at www.ifso.nz (opens a new window). The mailing address is: PO Box 845 Wellington 6143 New Zealand.
Questions? We'll guide you in the right direction.
Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.
Talk to our team