These documents are suitable for use as brief guidance for those undertaking compliance roles within your firm and who are responsible for dealing with the subject matter of the documents. You may also wish to circulate the documents to your compliance team/relevant persons to provide a useful overview on the topic.
What is in the documents
Causes of Claims Guide: This document provides guidance on the common causes of claims and what firms can do to help prevent claims occurring, including helping to detect claims early.
Causes of Claims Checklist: This document contains a summary checklist of the actions that we recommend firms take when they consider the causes of claims.
How to use the documents
Guide to Causes of Claims: This Guide can be used to provide useful information on the causes of claims and can also be used to assist you to draft your Policy. It details the information that we recommend you insert in your Policy.
Causes of Claims Checklist: This checklist details the actions that we recommend Firms take in order to deal with the causes of claims at their Firm, and can be used to assist Firms to check that they have appropriate processes in place.
Downloads
