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Retail Practice Group
You need a risk and insurance strategy that gets under the skin of your retail business.
Business retail insurance that helps you bloom
In a world of constant change, you need a risk and insurance strategy that gets under the skin of your retail business – and a solution that meets its needs. Whether you’re a department store or online fashion label, high-street jeweller or supermarket, you’re facing digital, environmental and customer pressures. You need a retail insurance strategy that understands your business inside out – and delivers. The world’s largest independent insurance broker, we’re on your side and at your side – crafting a bespoke insurance strategy that helps your business bloom.
What sets us apart as a leading retail insurance broker
We start by listening. Working with you to understand your exposures, we use detailed analytics to understand your risk, comparing your profile with your competitors, identifying the cover you do need – and don’t. Holding your hand through the claims process, our dedicated specialists strive for the best outcomes. Because we care. And we’re committed to delivering a personalised service that meets your needs – today and tomorrow.
What we do
Property protection
Fire or flood, storms and more. Your tailored cover includes unforeseen ‘business interruptions’ that might force you to close. Our approach includes detailed risk reviews, business impact and gap analysis to help you identify key and emerging risks.
Liability protection
Comparing your risk profile with other retailers, we benchmark your limits to ensure you purchase the amount you need – no more, and no less. And our bespoke policy coverage makes sure you’re adequately protected.
Cyber protection
You need a cyber strategy your retail business can depend on. We present your risk profile to leading insurers with care and update our proprietary policies annually, ensuring your coverage evolves. Plus, we offer IT security support when you need it.
Directors’ and officers’ liability protection
In the complex world of retail, you need protection against allegations about your management decisions. From environmental risks to emerging exposures, we make sure your directors and officers are protected against risks they’re accountable for.
Cargo and logistics protection
You need your goods to arrive safely. Our reliable, cost-effective retail insurance strategies help protect you when things go wrong and help optimise premiums for your static stocks, so you can trade confidently.
Environmental liability protection
With increasing environmental challenges, your risks can be complex and vast. We analyse your risk to ensure your retail business is protected against the unforeseen.
Brand and reputational protection
Fast-paced world brings new challenges. We match you with consultants whose real-time AI tells you the problems might lie ahead – and mitigates the damage if they do. Because your reputation is your brand. You need retail insurance that protects it
Intellectual property
Our experts offer solutions for all types of intellectual property risks in sales, services, and M&A, including IP portfolio transactions like brand acquisitions and licensing. We also assist with litigation funding and insurance for pursuing infringers.
Special contingency and terrorism protection
With deep connections with leading insurers in political violence, our bespoke retail insurance strategies protect you and your employees at risk of kidnap, extortion and terrorism. So wherever your business takes you, you have insurance you can count on.
Why Lockton?
Join the family
You’ll have one team, on your side, all the way. People who know your name and go the extra mile.
Hand-held claims
When it comes to claims, we involve our most senior retail-experts. Having genuine relationships with our insurers, we negotiate hard and fast – reaching better outcomes. We advise on the cover you need and the cover you don’t, preparing you for worst-case scenarios. And if you need to make a claim, our specialists are with you all the way.
Includes claims data analytics, accident investigation, data breach response, claims defensibility training, and Safety, Health, Environment and Quality (SHEQ) best practice as well as Complex and Large Loss Consultancy.
Risk ready
Our Risk Control specialists have the time-tested expertise to deliver. They work with you to understand your retail business inside out – and deliver on its needs. Our range of services include Property Loss Control, Health and Safety and Enterprise Risk including Business Continuity Planning
Retail Contacts
Kelvin Chadwick
Retail Practice Group Industry Leader
kelvin.chadwick@lockton.com
+44 161 828 3334
Matt Davies
Partner and Executive Sponsor
matt.davies@lockton.com
+44 161 828 3302
Get in touch
We're here to help
We bring creative thinking and an entrepreneurial spirit to the insurance business and are uniquely positioned to help you succeed.
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