We help you achieve your business goals and improve your day-to-day operations

PRODUCT & SERVICES

Hospitals and clinics

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Why we're different

We help you achieve your business goals and improve your day-to-day operations by:
Strengthening governance and risk:

Designing patient complaints systems, auditing processes, and advising on risk strategy

Delivering tailored seminars, human-factors training, incident workshops, and governance webinars

Our capabilities

We offer a comprehensive suite of global healthcare risk and insurance solutions, including:

  • Medical malpractice and professional indemnity

  • General liability

  • Cyber

  • Property damage and business interruption

  • Terrorism

  • Workers’ compensation and employers’ liability

  • Auto / motor

  • Directors’ and officers’ liability

  • Crime

  • Pension fund / fiduciary liability

  • Employment practices liability

  • Specialist claims advisory

  • Group health and disability

  • Key person, life assurance and retirement benefits

  • Alternative risk solutions and analytics

  • Risk control services

  • Strategic risk consultancy

Our latest healthcare insights

Female doctor discussing x-ray with senior patient
Articles

Mitigating Emerging Risks in Healthcare: Lessons For the Future

Our Healthcare Practice team

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Rebecca Cady

National Healthcare Practice Leader - USA
becky.cady@lockton.com
+1 816 381 3106

Ethan Crain

Ethan Crain

National Healthcare Practice Leader - USA
ethan.crain@lockton.com
+1 816 381 3104

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Jacob Bedi

Regional Healthcare Lead – UK
jacob.bedi@lockton.com
+44 207 933 2531

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Daniel Court

Regional Healthcare Lead – Latin America & Caribbean
dcourt@lockton.com
+1 786 309 0330

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Alaa Sharif

Regional Healthcare Lead - MENA
Alaa.Sharif@lockton.com
+97 126 933 913

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Michael Griffiths

Regional Healthcare Lead – Asia
Michael.Griffiths@lockton.com
+65 8226 3551

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Ian Maybury

Regional Healthcare Lead – Pacific
Ian.Maybury@lockton.com
+61 400 699 020

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William Barber

Global Healthcare Market Solutions
William.Barber@lockton.com
+44 207 933 2664

Hospital and Clinics FAQs

What are hospital risk management solutions, and why are they important?

Hospital risk management solutions are comprehensive frameworks designed to identify, assess, and mitigate risks that could impact patient safety, regulatory compliance, or operational continuity. These solutions often include incident reporting systems, staff training programs, governance structures, and proactive monitoring of clinical outcomes. By implementing strong risk management practices, hospitals can reduce exposure to malpractice claims, improve patient outcomes, and demonstrate accountability to regulators. Globally, risk management is essential for hospitals to maintain resilience, negotiate favourable insurance terms, and build trust with patients and stakeholders.

Clinical governance support for hospitals ensures that healthcare providers maintain consistent standards of care across all departments. It involves monitoring clinical performance, managing patient complaints, and ensuring compliance with international healthcare regulations. Governance frameworks also encourage transparency and accountability, which are critical for building patient trust. By embedding governance into daily operations, hospitals can reduce errors, strengthen safety protocols, and demonstrate their commitment to high-quality care.

Insurance for healthcare facilities include a wide range of risks, including liability for patient injuries, property damage, cyber threats, and business interruption. These policies are tailored to the unique needs of hospitals and clinics, ensuring comprehensive coverage for both clinical and operational challenges. By securing facility insurance, healthcare organizations can safeguard their financial stability, maintain continuity of care, and protect their reputation in the face of unexpected events.

Medical malpractice also referred to as Hospital liability insurance is essential because it protects against claims of negligence, malpractice, or patient injury. Such claims can be financially devastating and damage a hospital’s reputation. Liability insurance ensures that hospitals have the resources to cover legal defence costs, settlements, and damages, allowing them to continue delivering care without disruption. This coverage is globally relevant, as hospitals everywhere face similar risks in patient care.

Healthcare claims advocacy for clinics provides expert guidance in managing disputes, negotiating settlements, and resolving claims efficiently. Advocacy specialists ensure fair outcomes and minimize reputational damage, supporting clinics through complex claims processes. This service is particularly valuable in global healthcare environments, where regulations and claims procedures can vary significantly.

By lowering incident rates and demonstrating strong governance, hospital risk management solutions help hospitals secure better insurance terms. Insurers reward organisations that proactively manage risks, resulting in reduced premiums and long-term cost savings. Effective risk management also improves patient safety, which further strengthens the hospital’s reputation.

Clinical governance support for hospitals ensures adherence to international healthcare standards and regulatory requirements. By embedding governance practices into daily operations, hospitals reduce exposure to penalties and strengthen their reputation with patients and regulators. This proactive approach helps hospitals remain compliant in diverse healthcare systems worldwide.

A key healthcare facilities policy is cyber coverage which protects against data breaches, ransomware attacks, and system outages. This ensures hospitals and clinics can safeguard sensitive patient data and maintain operational continuity in the digital age. Cyber insurance is increasingly critical as healthcare providers adopt electronic health records and telehealth platforms.