Lockton’s specialist healthcare insurance practice works with leading insurers in this space and has a wealth of experience in the private and public healthcare sector in the UK and overseas. We deliver bespoke, flexible and sophisticated solutions that will protect you and your business, while identifying key opportunities for growth.

PRODUCTS AND SERVICES

Healthcare Practice

The tailored cover and risk solutions you need

Today’s healthcare environment is complex, fast-moving, and often high-risk. Whether you’re an individual practitioner or a corporate entity, you need responsive fit-for-purpose insurance solutions. Crucially, you need solutions agile enough to change as your needs change. Our Healthcare practice works with leading specialist insurers to deliver bespoke, flexible, sophisticated solutions. Solutions that protect you and your business, while paving the way to growth opportunities. You benefit directly from our extensive experience in private and public healthcare, in the UK and overseas.


Smarter solutions for healthcare

Our team is here to help. Explore our services designed for your business.

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Supporting you at every stage

We support you with powerful advocacy, claims, and complaints-management services. Whether you operate in the private or the NHS space, our specialist team of medical malpractice lawyers helps reduce your exposures. You also gain access to our comprehensive training support.

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Expert solutions for Healthcare Risks

As healthcare providers continue to pioneer new tech platforms and medical technologies, we understand the nuanced risks these create. With experienced clinicians on our team, we bring an insider’s perspective to your insurance needs. By sharing lessons learnt across the healthcare sector, we empower you to mitigate your risks, deliver improved patient care, and reinvest the money you save from reduced premiums.

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Why we’re different

Bespoke insurance solutions for you

Your healthcare business is unique. That’s why we offer tailored insurance solutions - from medical indemnity to comprehensive healthcare business insurance - designed specifically for you. Our team includes experienced clinicians and legal advisors. We understand the challenges you face, and support you with agile solutions that evolve as your needs change.

Expert support and advocacy for your peace of mind

We’re here for more than simply sourcing your insurance cover. Our dedicated team of medical malpractice lawyers and risk advisors is ready to support you through claims, complaints, or regulatory investigations. We also provide training and workshops to help you and your team manage risks effectively and make your practice more robust.

Market-leading leverage at your service

As the world’s largest independent broker, we leverage our market influence to negotiate the best premiums and the most comprehensive cover for you. With our advanced risk analysis tools and expertise, we develop cost-effective strategies that, not only protect you, but can bring down your insurance costs, freeing you to reinvest savings into your business.

What we bring to your business

Who we work with

Our Healthcare practice works with some of the largest health and dental clinics, care-home clients and hospitals across the UK and Europe.

Doctors and dentists

Focusing on your specific needs, whether as an individual practice owner or a consultant within a group, we secure the best possible insurance solution for you. Our services include:

  • Working with individual consultants to defend civil claims and reduce your private practice exposure to risk

  • Representing GPs and individual consultants in inquests and regulatory matters, and assisting with disciplinary issues

  • Providing expert advice through our team of qualified doctors and dentists, supported by our in-house legal and governance advisors

  • A bespoke scheme for dentists created by Densura offering Professional Indemnity, Public/Products Liability and Legal Expenses Insurance coverage for GDC and criminal prosecutions, with a highly competitive premium

  • Our complete cover package for consultants including 25-year run-off cover and a 24-hour medico-legal helpline, with typical premium savings of 30% on MDO rates

Corporate clients, associations and affinity groups

More than simply taking care of your cover, we help you achieve your business goals and improve your day-to-day operations by:

  • Designing your patient complaints protocols and systems, and operating these, where required

  • Auditing your processes and offering constructive advice on how to improve your risk strategy, where required

  • Reviewing your legal advisers’ fees, facilitating changes if necessary, and offering you direct access to barristers through our team

  • Supporting your people throughout any inquests, disciplinary and regulatory hearings

  • Providing tailored seminars, human-factors training, serious incident report workshops, and comprehensive insurance and governance webinars

Private GPs, cosmeticians and telehealth providers

You benefit from our unique combination of specialist knowledge and experience supporting private GP services, telehealth, pharmacy, cosmetic clinics, and other service providers. Our offers includes:

  • Tailored cover based on an in-depth understanding of how you work

  • Guidance on managing risks to reduce the chances of patient injuries or complaints

  • Licensing advice around providing second opinions for patients based abroad

  • Specific guidance on remote consultations best practice

  • Strong relationships with all the leading insurers operating in this space, so you benefit from the value-added services they offer, like targeted telemedicine solutions

RELATED PRODUCTS AND SERVICES

Care Capabilities

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Corporate Healthcare Practice team

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Jacob Bedi

Partner & Healthcare Practice Lead – UK
jacob.bedi@lockton.com
+44 207 933 2531

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Andrew Nicholson

Partner
andrew.nicholson@uk.lockton.com
+44 207 933 2336

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Amy Danu

Senior Vice President & Healthcare Account Executive
amy.danu@uk.lockton.com
+44 207 933 1265

Healthcare Practitioner team

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Kevin Culliney

Head of Healthcare
kevin.culliney@lockton.com
+44 207 933 2692

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Charlotte Salih

Vice President - Healthcare
charlotte.salih@lockton.com
+44 774 123 2107

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Flora McCabe

Head of Advocacy and Risk Management, Senior Vice President - Healthcare
flora.mccabe@lockton.com
+44 207 933 2516

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Healthcare FAQs

What is healthcare insurance?

Healthcare insurance provides essential coverage for healthcare providers including doctors, dentists, and digital health businesses. It protects you against the unique risks you face in the medical field. This could range from medical indemnity and medical malpractice insurance, which safeguard against patient claims of negligence or errors in treatment, to healthcare business insurance, which covers broader operational risks. Whether you run a private GP practice, a dental clinic, or a Health Tech business, having the right healthcare insurance is crucial. It allows you to focus on delivering quality patient care while ensuring your practice is financially protected against potential claims, legal disputes, or regulatory challenges.

In many cases, healthcare insurance like medical indemnity, medical malpractice, and broader healthcare business insurance is tax deductible as a business expense. So if you’re a healthcare provider, for example a dentist or digital health service operator, you can potentially reduce your taxable income by deducting the cost of your healthcare insurance premiums. Whether you’re looking at dentist insurance, digital health insurance or specialised cover for a healthcare tech business, the tax deductibility of premiums can offer financial advantages. But you’ll need appropriate tax advice to be sure of understanding the specific regulations in your area and make sure you’re compliant.

Healthcare providers face a wide range of risks, from medical malpractice claims and patient complaints to regulatory investigations and cyber threats. For example, medical practitioners may face allegations of negligence requiring medical indemnity coverage, while health tech companies or digital health services might encounter data breaches or privacy issues, calling for robust digital health insurance. Healthcare businesses, including care homes and dental practices, also need to consider risks like employee disputes, public liability, and operational interruptions. Working with an expert healthcare risk advisor can help you identify and mitigate these risks, ensuring you’re fully covered with the right insurance protections in place.

Effective risk management is vital for healthcare providers, whether you’re a private GP, a dentist or running a digital health or telehealth service. By proactively managing risks like patient safety, data security, and complying in full with healthcare regulations, you can reduce the likelihood of incidents that could lead to medical malpractice claims or invite regulatory scrutiny. With comprehensive risk management strategies in place, guided by experienced healthcare insurance brokers and risk advisors, you can often benefit from reduced premiums on your healthcare insurance. This approach helps protect your reputation, improves patient trust, and gives you the opportunity to reinvest savings back into your practice or healthcare business for growth and development.

Navigating the complex world of healthcare insurance can be challenging, whether you’re a sole practitioner or managing a large healthcare organisation. That’s where a specialist broker like Lockton’s Healthcare practice comes in. As expert healthcare insurance brokers, we help you find the right insurance solution - one that’s right for your specific needs. We work with leading insurers to offer flexible, tailored cover that protects you, your patients, and your business. Our goal is to provide you with peace of mind, freeing you to focus on delivering excellent care while we take care of your insurance and risk management needs.

Having the right healthcare business insurance is vital because it safeguards your practice from a range of risks including malpractice claims, patient complaints and regulatory investigations. With comprehensive cover in place, you can concentrate on what matters most - your patients and your practice. We work with you to identify your specific risks and provide customised insurance solutions that, not only protect you financially, but also help reduce your exposure to claims - so you can operate with confidence.

Medical indemnity and malpractice insurance are crucial for any healthcare professional. Whether you’re a doctor, dentist, or consultant, these insurance covers provide protection against civil claims, disciplinary actions, and inquests. At Lockton, we offer tailored packages that include professional indemnity, public liability, and legal expenses cover, often at more competitive rates than other providers. That means you can focus on providing quality care to your patients, confident that your career and reputation are safeguarded.

Our insurance solutions are specifically designed to meet the needs of healthcare providers like you. From bespoke packages for dentists to comprehensive cover for consultants (including 24-hour medico-legal helplines and the potential for significant premium savings) we provide robust support that protects you from a wide range of risks. Our team includes experienced clinicians and legal advisors who understand the challenges you face, allowing us to offer you expert advice and support when you need it most.

Choosing Lockton as your healthcare risk advisor means partnering with a team that understands the unique challenges and risks you face in the healthcare sector. We provide more than just insurance cover: our comprehensive approach to risk management includes designing effective patient complaint protocols, conducting risk audits, and providing direct access to experienced legal and clinical experts. Our personal service, informed by a deep understanding of both private and NHS sectors, sets us apart. Backed by our proactive risk management support, you can focus on what you do best: delivering exceptional care. And, by helping you manage and reduce your risks, we can help you spend less on your premiums, so you can reinvest those savings in your future business success.