Lockton’s specialist healthcare insurance practice works with leading insurers in this space and has a wealth of experience in the private and public healthcare sector in the UK and overseas. We deliver bespoke, flexible and sophisticated solutions that will protect you and your business, while identifying key opportunities for growth.

PRODUCTS AND SERVICES

Healthcare

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Made-to-measure cover and active risk solutions

In today’s complex, constantly-evolving and often high risk healthcare environment, practitioners require responsive, fit-for-purpose insurance solutions that are agile enough to move with their changing needs.

Lockton’s specialist healthcare practice works with leading insurers in this space and has a wealth of experience in the private and public healthcare sector in the UK and overseas. We deliver bespoke, flexible and sophisticated solutions that will protect you and your business, while identifying key opportunities for growth.

We offer advocacy, claims and complaints management and comprehensive training to reduce your exposures, whether you operate in the private or NHS sphere.

Our experts understand the nuances of the healthcare industry, and we approach your insurance needs from an insider’s perspective, not least thanks to the clinicians we employ. By sharing lessons learnt across the healthcare sector, we enable you to reduce your risks and provide better patient care, while reinvesting the money you save from lower premiums.

Our services

What we bring to your business

  • With the world’s largest independent broker behind us, we place over $50bn of insurance premiums in to global insurance markets

  • We have extensive supporting infrastructure including risk modelling tools, complex claims analytical software and a risk consulting business

  • Should you experience a claim or complaint, inquest summons or regulatory investigation, we offer sympathetic, knowledgeable and robust support, at times to suit you

  • Our key differentiator is our personal service and absolute focus on you, your individual situation and your requirements

Clients who trust us

  • Several thousand individual doctors and dentists

  • Spire Healthcare

  • Care UK

  • Bupa

  • MyDentist

  • Priory Group

  • Totally PLC

  • DHU Health Care CIC

  • Association of Optometrists

  • The British Acupuncture Council

  • Colosseum

  • Doctap

  • Medicspot

  • Royal Marsden Hospital

Who we work with

Doctors and dentists

Taking into consideration your needs as an individual practice owner or a consultant in a group, we will secure the best possible insurance solution for you. Our services include:

  • Working with individual consultants to defend civil claims and improve your private practice exposure to risk

  • Representing GPs and individual consultants in inquests and regulatory matters and assisting with disciplinary matters

  • Expert advice from our team of qualified doctors and dentists, supported by our own in-house legal and governance advisors

  • Bespoke scheme for dentists created by Densura, offering professional indemnity, public/
    products liability & legal expenses insurance coverage for GDC and criminal prosecutions for a highly competitive premium

  • Our complete cover package for consultants, including 25-year run-off cover and 24-hour medico-legal helpline, with typical premium savings of 30% on MDO rates

Who we work with continued

Corporate clients, associations and affinity groups

Not only do we take care of your cover, we will also help you meet your business goals and improve your daily operations by:

  • Designing your patient complaints protocols and systems and operating these where required

  • Auditing your processes and offering constructive advice on how to improve your risk strategy where required

  • Reviewing the fees paid to your legal advisers and facilitating changes if necessary, including direct access to barristers through our team

  • Supporting your staff throughout inquests and disciplinary and regulatory hearings

  • Offering tailored seminars, human factors training, serious incident report workshops and comprehensive insurance and governance webinars

Private GPs, cosmeticians and telehealth providers

For private GP services, telehealth, cosmetic clinics and other niche service providers, we bring unique knowledge and experience to the table, offering:

  • Tailored cover, built on an in-depth understanding of what you do

  • Guidance on how to manage risks to reduce the likelihood of patient injury or complaints

  • Licensing advice around providing second opinions for patients based abroad

  • Specific guidance on best practice when conducting remote consultations

  • Strong relationships with all the leading insurers operating in these areas, which means our clients benefit from their unique enhanced services such as targeted telemedicine solutions

Our Healthcare Insurance Team

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Kevin Culliney

Head of Healthcare
kevin.culliney@lockton.com
+44 207 933 2692

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Flora McCabe

Head of Advocacy and Risk Management, Senior Vice President - Healthcare
flora.mccabe@lockton.com
+44 207 933 2516

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Charlotte Salih

Vice President - Healthcare
charlotte.salih@lockton.com
+44 774 123 2107

We're so pleased with the support we get from the team at Lockton. It's very refreshing to deal with brokers who quickly get right into your business model so they can help with the inevitable twists and turns as they arise. Would recommend them to anyone.

Alex Hamilton

CEO and Founder of DocTap

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