When it comes to selecting a flexible benefits platform, the stakes are high. But too often, decisions are made in the dark – based on polished sales pitches, not real-world performance. That’s where Flex IQ changes the game.

PEOPLE SOLUTIONS

Flex IQ

Meet the tool that helps you choose the right flexible benefits platform for you.

Real users. Real experiences. Real insight.

When it comes to selecting a flexible benefits platform, the stakes are high. But too often, decisions are made in the dark – based on polished sales pitches, not real-world performance. That’s where Flex IQ changes the game.

We bring together genuine user experiences, expert analysis, and powerful data to help you see beyond the brochure. So you can choose a platform that truly fits your people, your business, and your future. Because better decisions drive better outcomes.


See clearly. Choose wisely

Most platform decisions rely on what providers say – not what people actually experience. Buying blind can lead to mismatched expectations, frustrated employees, and buyer’s remorse that no one wants.

Seeing real-life experiences allows you to choose a benefits platform that satisfies your employees in a changing world - and helps your business thrive.

1900x1067xflexxrichxtext 1.2

A wider lens

Utilising data from our specialist UX partners, BehindLogin, we combine real-life user-experience with strategic insight from our benefits experts. The result? Time and money saved with a clear, impartial view of how platforms really perform – and how they’ll work for you.

1900x1067xflexxrichxtext 2.2

424x480xflexxac 2

The Flex IQ advantage

FlexMetrics

What do platforms promise – and what do they actually deliver?

Working with BehindLogin's (opens a new window) rigorous research methodology, we transform scattered experiences into structured insights. We evaluate, score, and rank providers based on real user satisfaction and admin efficiency.

FleXperience

What’s it really like to use these platforms?

With BehindLogin's (opens a new window) analytics, uncover what existing users love, what they hate – and what they wish existed. So you can understand what your people will actually experience.

FlexLens

What does it all mean for your business?

Our expert consultants bring it all together – translating insight into action, and helping you make confident, informed decisions that deliver for your people and your business.

Why Flex IQ?

01
Real insight from real users:

Go beyond what providers want you to see to what users actually experience.

02
Expert interpretation that guides action:

Our consultants don’t just deliver data – they translate it into clear, strategic direction.

03
Smarter, faster decision-making:

Save time and make an informed choice sooner, with a narrowed short-list.

04
Invest budget wisely:

With insights that cut through the noise and reduce the potential risk of a costly mistake.

05
A better way to choose:

Because informed decisions lead to better outcomes – for your people and your business.

Meet our Flex IQ team

Placeholder image

Darryl Curtis

Broking & Market Management Lead, VP
darryl.curtis@lockton.com
+44 20 7933 1103

Placeholder image

Jeff Fox

Strategic Consulting Lead
jeffrey.fox@lockton.com
+44 77 4168 1063

Ready to find your flex fit?

Look past the sales pitch and get the insights you need to choose your flex platform wisely – with Flex IQ insights from Lockton.

Talk to us
688x551xflexxsingleximage 3

Flex IQ for Flexible Benefits Platforms - FAQs

What is Flex IQ and how does it support flexible benefits platform selection?

Flex IQ is Lockton’s solution to enhance the current flexible benefits platform selection process. Bringing together genuine user experiences, expert analysis, and powerful data, we help you see beyond the brochure, so you can choose a platform that truly fits your people, your business, and your future.

Buying blind can lead to mismatched expectations, frustrated employees, and buyer’s remorse that no one wants. By giving you access to real-life experiences, you get to choose a benefits platform that satisfies your employees in a changing world - and helps your business thrive.

Flex IQ is built for HR professionals, including reward and benefits managers, looking to streamline benefits administration, improve employee experience, and leverage data-driven insights for strategic decision-making when it comes to choosing the right flexible benefits platform for their people and their business.

With FlexMetrics, we look at what platforms promise versus what they actually deliver. Working with BehindLogin's rigorous research methodology, we transform scattered experiences into structured insights. We evaluate, score, and rank providers based on real user satisfaction and admin efficiency.

With FleXperience, we use BehindLogin's analytics to uncover what it’s like to use these platforms - what existing users love, what they don’t – and what they wish existed. So you can understand what your people will actually experience.

With FlexLens, our expert consultants bring it all together, so you can understand what it means for your business. We translate insight into action and help you make confident, informed decisions that deliver for your people and your business.

Utilising data from our specialist UX partners, BehindLogin, we combine real-life user-experience with strategic insight from our benefits experts. The result? Time and money saved with a clear, impartial view of how platforms really perform – and how they’ll work for you.

Flex IQ helps you to look past the sales pitch and gives you the insights you need to help choose your flex platform wisely. Key advantages include:

  • Real insight from real users so you can better understand how a platform fits your needs

  • Smarter, faster decision-making with insight-led analysis

  • Expert interpretation from our consultants that guides informed action

  • A clear overview – so you no longer have to buy ‘blind’

  • Wise investment of budget by avoiding a potentially costly mistake

Flex IQ can be mobilised quickly to support your needs and timescales, with a report and workshop delivered within weeks. Flex IQ can be used for standalone insight or coupled with a competitive tender exercise.

Absolutely. No sensitive or personal data is used or delivered within the Flex IQ proposition or competitive tender exercise.

BehindLogin accesses real customer screen sharing to reveal differences in digital experience quality.

Find out more