We understand the complex industry that is travel. Our role is to support businesses by advising and providing risk management solutions, together with broad insurance protections. We work very closely with the largest travel industry associations to ensure that we are fully advised on the many and ever-changing challenges faced by travel companies. We have also been called on to provide advice and develop solutions to several travel and other industry associations.

PRODUCTS AND SERVICES

Tourism and Travel

Supporting the travel industry and its professionals

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We understand the complex industry that is travel

Whether you're a travel agent or a tour operator - large or small - we understand your business and its various risks. Our role is to support businesses by advising and providing risk management solutions together with broad insurance protections.

We work very closely with the largest travel industry associations to ensure that we are fully informed on the many and ever-changing challenges faced by travel companies. We have also been called on to provide advice and develop solutions to several travel and other industry associations. Our focus is on developing custom-made products to cover the wide range of risks associated with running a successful travel business. We do not offer off the shelf solutions to your industry’s risks. We will tailor insurance cover to provide the broadest protection.

With international reach we utilise Lockton’s worldwide resources to access the best products that will support your business and help you navigate these unique risks. We have been successful in structuring solutions to financial risks that are outside the traditional insurance products currently available.

Our Products and Services

We offer a range of innovative solutions including:

  • Professional Indemnity

  • Public and Products Liability

  • Property and Business Interruption

  • Management Liability

  • Employment Practices Insurance

  • Cyber & Privacy Protection

  • Tour Operator Liability

  • Group Travel Insurance Programs     

  • Tour Cancellation and Abandonment Programs

  • Insolvency Insurance 

We offer a tailored solution

Our local team has over 65 years’ experience in the insurance and risk industry including focusing on the unique requirements of the Australian travel and tourism industry. We are ready to assist you through the process of managing an insurance program tailored specifically to your organisation’s individual needs.

Key Contacts

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Rebecca Fleming

Manager Tourism & Travel
rebecca.fleming@lockton.com
+61 448 647 248

Questions? We'll guide you in the right direction.

Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.

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Latest from Lockton

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Cyber-physical risk in the marine sector: a wake-up call from the MSC Antonia

The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the MENA region. Analysis by respected maritime intelligence firms such as Pole Star Global and Windward indicate that the vessel's navigational systems were likely compromised by GPS jamming, leading to incorrect positioning data and ultimately to the grounding incident.

This event underscores the growing cyber threat to vessel movement in the region – one with potential outcomes including groundings, collisions, and environmental harm. For MENA, where critical trade routes such as the Strait of Hormuz and the Suez Canal are lifelines of global commerce, the implications are particularly serious. Regional security dynamics, increased reliance on digital systems, and proximity to cyber-capable nation-state actors elevate both the frequency and severity of these risks.

Despite this, in our work with marine clients across the Middle East and North Africa, we continue to observe a significant disconnect between emerging cyber threats and existing risk transfer arrangements. That gap must close before the next incident occurs.
The recent grounding of the MSC Antonia near the Eliza Shoals off Jeddah on 10 May 2025 has brought into sharp focus the real-world consequences of cyber-physical attacks in the maritime sector – and particularly within the MENA region. Analysis by respected maritime intelligence firms such as Pole Star Global and Windward indicate that the vessel's navigational systems were likely compromised by GPS jamming, leading to incorrect positioning data and ultimately to the grounding incident.

This event underscores the growing cyber threat to vessel movement in the region – one with potential outcomes including groundings, collisions, and environmental harm. For MENA, where critical trade routes such as the Strait of Hormuz and the Suez Canal are lifelines of global commerce, the implications are particularly serious. Regional security dynamics, increased reliance on digital systems, and proximity to cyber-capable nation-state actors elevate both the frequency and severity of these risks.

Despite this, in our work with marine clients across the Middle East and North Africa, we continue to observe a significant disconnect between emerging cyber threats and existing risk transfer arrangements. That gap must close before the next incident occurs.

Balance Sheet Protection: Specialised D&O Insurance Solutions

Directors & Officers (D&O) insurance should not be treated as a routine procurement exercise. As a non-prescribed class of insurance, D&O policies are not subject to minimum coverage standards. In today’s soft insurance market, this means insurers can significantly dilute policy terms to maintain premium competitiveness, potentially leaving critical gaps in protection.Directors & Officers (D&O) insurance should not be treated as a routine procurement exercise. As a non-prescribed class of insurance, D&O policies are not subject to minimum coverage standards. In today’s soft insurance market, this means insurers can significantly dilute policy terms to maintain premium competitiveness, potentially leaving critical gaps in protection.

Ensuring the right cargo cover amid tariff uncertainty

The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.The recent US import tariff changes have created significant trade disruption in the cargo market: goods were expedited prior to expected tariff increases, or after the announcement, diverted to other destinations, or held in storage awaiting improved tariff conditions.
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