Healthcare is a highly complex area of risk with a vast diversity of services, a dynamic regulatory environment, challenging financial circumstances and growing patient expectations. Lockton has identified the unique challenges that are associated with the healthcare industry by investing significantly in developing a Global Healthcare Network.

INDUSTRY

Healthcare

We design and place an insurance program which is specific to your changing needs

Contact us

Our dedicated and specialist service team provides best in class solutions

Healthcare is a highly complex area of risk with a vast diversity of services, a dynamic regulatory environment, challenging financial circumstances and growing patient expectations.

Lockton has identified the unique challenges that are associated with the healthcare industry by investing significantly in developing a Global Healthcare Network, which brings together the experience and medical indemnity insurance expertise of industry experts across the world for the sole benefit of offering best in class solutions for our clients.

With a dedicated and specialist service team focused on Healthcare and Community Services clients located throughout Australia, Lockton is recognised as a leader in creating insurance solutions for the Healthcare and Community Care industries, creating a unique advantage over other insurance brokers.

We are dedicated to serving the Healthcare sector, with our practice supporting;

- Private and public hospital providers

- Diagnostic imaging and pathology

- Specialist medical services

- Dental practices

- Clinical research

Through a systematic process, Lockton reviews the effectiveness of our clients' approach to risk and insurance by assessing the key drivers of their risk profile. This enables informed decisions to be made based on both the enterprise and operational specific requirements. The process is designed to transform our clients from a buyer of insurance policies to a seller of their specific transferable risk needs, a critical component in the current changing insurance market.

Lockton then utilises its understanding of your risk needs to design and place an insurance program which is specific to your changing needs.



Our Products and Services

We tailor insurance program solutions specific to the needs of our Healthcare clients, including:

  • Medical Malpractice

  • Public and Products Liability

  • Property and Business Interruption

  • Directors and Officers

  • Cyber and Privacy

  • Workers’ Compensation

  • Motor Fleet

  • Environmental Liability

An industry-leading team of experts focused on the unique risks facing healthcare providers.

Key Contacts

Placeholder image

Steven Autrey

National Manager, Health & Community Services
Steven.Autrey@lockton.com

Placeholder image

Lyle Steffensen

Manager - Industry Strategy & Innovation
Lyle.Steffensen@lockton.com

Placeholder image

Kim Gilbert

Technical Specialist – Aged Care and Retirement Living
kim.gilbert@lockton.com

Placeholder image

Nikki Oliver

Client Manager, Health & Community Services
Nikki.Oliver@lockton.com

Placeholder image

Andrew Greig

Client Director, Health & Community Services
Andrew.Greig@lockton.com

Placeholder image

Damian Burley

Client Manager, Health & Community Services
Damian.Burley@lockton.com

Questions? We'll guide you in the right direction.

Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.

Talk to our team

Latest from Lockton

The Aged Care Quality and Safety Commission (ACQSC) recently released a consultation paper outlining plans to expand and increase fees charged to aged care providers to fully recover the costs of regulation under the new Aged Care Act, coming into force on 1 July 2025. This article explores the potential risk and insurance implications, including the impact on D&O and statutory liability insurance.Preparing for the new Aged Care Act: Risk and insurance implications of cost recovery and regulatory changes

Five risk considerations for your next storage asset project

The storage asset market has remained resilient into 2025 driven by increased uptake in self-storage and large-scale industrial storage facilities.The storage asset market has remained resilient into 2025 driven by increased uptake in self-storage and large-scale industrial storage facilities.

Overcoming labelling and packaging concerns in product recall scenarios

Product recalls in the food and beverage industry often result from errors in labelling and packaging. These errors can severely damage your business, often resulting in financial losses and reputational harm.  

With regulations increasing and economic pressures rising, the need to ensure due diligence in your processes and regularly review your policies and procedures also increases. Product recalls in the food and beverage industry often result from errors in labelling and packaging. These errors can severely damage your business, often resulting in financial losses and reputational harm.  

With regulations increasing and economic pressures rising, the need to ensure due diligence in your processes and regularly review your policies and procedures also increases.

Navigating tariff volatility in Australia: risk and insurance guidance

Tariff risk requires organisations to assess their supply chains and market exposure. Organisations must ask which goods or services they trade in may be vulnerable to tariffs.Tariff risk requires organisations to assess their supply chains and market exposure. Organisations must ask which goods or services they trade in may be vulnerable to tariffs.
See all news and insights

With a global footprint of 135+ offices, there’s sure to be one near you.

Find an office
*135+ Lockton offices and partner offices worldwide
Lockton blue globe