Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you. We are dedicated to serving the community services sector, with our practice supporting organisations providing a wide range of community services.

— INDUSTRY

Care, Community & Education Specialists

We understand the risks you face

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Delivering insights and solutions you can trust

Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you.

We are dedicated to serving the community services sector, with our practice supporting organisations providing a wide range of community services including, aged care; retirement living; disability services; disability employment assistance; family and domestic violence; youth services; mental health; community & outreach services; supported accommodation; child care; and education.

The deep experience and knowledge our people have of your sector enable us to deliver solutions and insights that you can trust, including opportunities outside traditional insurance placements.

We will support your approach to risk, getting to know your risk framework, understanding your risk appetite and tolerance and ensuring alignment between risk and insurance.

Throughout our journey with you we will aim to move you along the risk maturity curve, taking you from being a traditional insurance buyer to a mature owner of your risk. Your engagement in the process will drive opportunities as you are empowered to sell your risk to the insurance market. In conjunction, the Lockton team will advocate for you in the market, challenging assumptions and doing everything we can to deliver best in class outcomes for you.

As a Lockton client you will benefit from a core service team that is accountable for our service delivery at all stages, including placement, claims and the ongoing management of your account. We are committed to proactive engagement throughout the year, our team work with our clients to innovate, design and service an insurance program that aligns directly to your changing needs.

We bring the size and scale of the major broking firms, combined with a culture that harnesses our entrepreneurial spirit every step of the way.

Our Products and Services

We tailor insurance program solutions specific to the needs of our Community Services clients, including:

  • Medical Malpractice/Professional Indemnity

  • Public and Products Liability

  • Property and Business Interruption

  • Directors and Officers

  • Cyber and Privacy

  • Workers’ Compensation

  • Motor Fleet

  • Environmental Liability

We had an amazing experience working with the team at Lockton. It was a refreshing experience to deal with someone new ... highly professional, personalised service and delivered when needed.
Joanna Najdzion, CEO, St Anthony’s Family Care

Key Contacts

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Steven Autrey

National Manager, Health & Community Services
Steven.Autrey@lockton.com

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Lyle Steffensen

Manager - Industry Strategy & Innovation, Care, Community & Education
lyle.steffensen@lockton.com

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Kim Gilbert

Technical Specialist – Aged Care and Retirement Living
kim.gilbert@lockton.com

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Nikki Oliver

Client Manager, Health & Community Services
Nikki.Oliver@lockton.com

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Andrew Greig

Client Director, Health & Community Services
Andrew.Greig@lockton.com

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Damian Burley

Client Manager, Health & Community Services
Damian.Burley@lockton.com

General Inquiries

Get in touch

info.au@lockton.com

Questions? We'll guide you in the right direction.

Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.

Talk to our team

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Sign here, sue later: the risks of rushed onboarding

article
An emerging pattern Rising Professional Indemnity (PI) claims highlight a pressing vulnerability: poor due diligence during vendor onboarding. Without consistent oversight, this gap continues to expose businesses to significant risk. This can also be exacerba ...
Read moreSign here, sue later: the risks of rushed onboarding

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