Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you. We are dedicated to serving the community services sector, with our practice supporting organisations providing a wide range of community services.

INDUSTRY

Care, Community & Education Specialists

We understand the risks you face

Contact us

Delivering insights and solutions you can trust

Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you.

We are dedicated to serving the Care, Community and Education sectors, with our practice supporting organisations providing a wide range of community services including primary healthcare, indigenous health support services, disability support services, faith and mission and education services.

The deep experience and knowledge our people have of the Care, Community and Education sectors enable us to deliver solutions and insights that you can trust, including opportunities outside traditional insurance placements.

We will support your approach to risk, getting to know your risk framework, understanding your risk appetite and tolerance and ensuring alignment between risk and insurance.

Throughout our journey with you we will aim to move you along the risk maturity curve, taking you from being a traditional insurance buyer to a mature owner of your risk. Your engagement in the process will drive opportunities as you are empowered to sell your risk to the insurance market. In conjunction, the Lockton team will advocate for you in the market, challenging assumptions and doing everything we can to deliver best in class outcomes for you.

As a Lockton client you will benefit from a core service team that is accountable for our service delivery at all stages, including placement, claims and the ongoing management of your account. We are committed to proactive engagement throughout the year, our team work with our clients to innovate, design and service an insurance program that aligns directly to your changing needs.

We bring the size and scale of the major broking firms, combined with a culture that harnesses our entrepreneurial spirit every step of the way.

GettyImages-590303125

Our Products and Services

We tailor insurance program solutions specific to the needs of our Community Services clients, including:

  • Medical Malpractice/Professional Indemnity

  • Public and Products Liability

  • Property and Business Interruption

  • Directors and Officers

  • Cyber and Privacy

  • Workers’ Compensation

  • Motor Fleet

  • Environmental Liability

Our Latest News & Insights

news-article
Articles

New safety standards unveiled for Australia’s care workforce

We had an amazing experience working with the team at Lockton. It was a refreshing experience to deal with someone new ... highly professional, personalised service and delivered when needed.
Joanna Najdzion, CEO, St Anthony’s Family Care

Key Contacts

Placeholder image

Lyle Steffensen

Manager - Industry Strategy & Innovation, Care, Community & Education
lyle.steffensen@lockton.com

Placeholder image

Kim Gilbert

Technical Specialist – Aged Care and Retirement Living
kim.gilbert@lockton.com

Placeholder image

Nikki Oliver

Client Manager, Health & Community Services
Nikki.Oliver@lockton.com

Placeholder image

Andrew Greig

Client Director, Health & Community Services
Andrew.Greig@lockton.com

Placeholder image

Damian Burley

Client Manager, Health & Community Services
Damian.Burley@lockton.com

Questions? We'll guide you in the right direction.

Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.

Talk to our team
culture-quote-tiernan

Latest from Lockton

Australia’s food manufacturing sector is a dynamic and high-stakes environment. From contamination events to supply chain fragility, bakery, confectionery, frozen food and ready-meal producers all operate in an environment where one misstep can hit margins, brand value and customer trust.
The sector has always been competitive, but the risk landscape has become more complex. 
Shifting consumer preferences, the effects of climate change, and growing reliance on technology means producers are juggling more moving parts than ever before.
The reality is clear. Resilience is no longer just an operational concern, it’s a boardroom issue.  
Risks for food manufacturers and producers: Why risk management is now a boardroom issue

Data centre downtime: Utility infrastructure dependencies

Property owners and investors are betting big on data centres, but utility and infrastructure risks could quietly erode the success of these projects if left unaddressed.Property owners and investors are betting big on data centres, but utility and infrastructure risks could quietly erode the success of these projects if left unaddressed.

Lockton Advises on Major Milestone for Marinus Link

Lockton has advised Marinus Link on achieving Financial Close for its critical subsea interconnector between Tasmania and mainland Australia - a major milestone that paves the way for construction of one of the nation’s most significant clean energy projects.Lockton has advised Marinus Link on achieving Financial Close for its critical subsea interconnector between Tasmania and mainland Australia - a major milestone that paves the way for construction of one of the nation’s most significant clean energy projects.

Webcast Replay | Breaking Borders: Digital asset regulations and insurance strategies to keep up

The digital asset ecosystem continues its steady march toward regulatory clarity. Learn how these shifts impact businesses—and why insurance is a cornerstone of effective risk management within the digital assets space.The digital asset ecosystem continues its steady march toward regulatory clarity. Learn how these shifts impact businesses—and why insurance is a cornerstone of effective risk management within the digital assets space.
See all news and insights

With a global footprint of 135+ offices, there’s sure to be one near you.

Find an office
*135+ Lockton offices and partner offices worldwide
Lockton blue globe