Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you. We are dedicated to serving the community services sector, with our practice supporting organisations providing a wide range of community services.

INDUSTRY

Care, Community & Education Specialists

We understand the risks you face

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Delivering insights and solutions you can trust

Our dedicated Health & Community Services team know and understand the sector you work in, and the risks you face. We bring together a team of specialists from around Australia, also aligned to our global operations to bring the best of Lockton to you.

We are dedicated to serving the Care, Community and Education sectors, with our practice supporting organisations providing a wide range of community services including primary healthcare, indigenous health support services, disability support services, faith and mission and education services.

The deep experience and knowledge our people have of the Care, Community and Education sectors enable us to deliver solutions and insights that you can trust, including opportunities outside traditional insurance placements.

We will support your approach to risk, getting to know your risk framework, understanding your risk appetite and tolerance and ensuring alignment between risk and insurance.

Throughout our journey with you we will aim to move you along the risk maturity curve, taking you from being a traditional insurance buyer to a mature owner of your risk. Your engagement in the process will drive opportunities as you are empowered to sell your risk to the insurance market. In conjunction, the Lockton team will advocate for you in the market, challenging assumptions and doing everything we can to deliver best in class outcomes for you.

As a Lockton client you will benefit from a core service team that is accountable for our service delivery at all stages, including placement, claims and the ongoing management of your account. We are committed to proactive engagement throughout the year, our team work with our clients to innovate, design and service an insurance program that aligns directly to your changing needs.

We bring the size and scale of the major broking firms, combined with a culture that harnesses our entrepreneurial spirit every step of the way.

Our Products and Services

We tailor insurance program solutions specific to the needs of our Community Services clients, including:

  • Medical Malpractice/Professional Indemnity

  • Public and Products Liability

  • Property and Business Interruption

  • Directors and Officers

  • Cyber and Privacy

  • Workers’ Compensation

  • Motor Fleet

  • Environmental Liability

Our Latest News & Insights

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Articles

New safety standards unveiled for Australia’s care workforce

We had an amazing experience working with the team at Lockton. It was a refreshing experience to deal with someone new ... highly professional, personalised service and delivered when needed.
Joanna Najdzion, CEO, St Anthony’s Family Care

Key Contacts

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Paula Raudino

Head of Care, Community & Education
paula.raudino@lockton.com
+61 411 113 439

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Lyle Steffensen

Manager - Industry Strategy & Innovation, Care, Community & Education
lyle.steffensen@lockton.com

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Nikki Oliver

Client Manager, Health & Community Services
Nikki.Oliver@lockton.com

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Andrew Greig

Client Director, Health & Community Services
Andrew.Greig@lockton.com

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Damian Burley

Client Manager, Health & Community Services
Damian.Burley@lockton.com

Questions? We'll guide you in the right direction.

Ask us about our products, services or anything else on your mind. Our insurance and risk specialists are here to help.

Contact us

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Directors Duties: lessons from ASIC v Bekier [2026] FCA 196

The Federal Court’s decision in ASIC v Bekier & Ors [2026] FCA 196 is a significant reminder for directors and officers of the elements of their duty of care under s180(1) of the Corporations Act 2001 (Cth) (Corporations Act). It provides a useful illustration of the roles and responsibilities between management and non-executive directors and the factors that will be considered by the Courts when determining liability. The proceeding was brought by ASIC against 11 past directors and officers of The Star Entertainment Group Limited (Star). 
The Federal Court’s decision in ASIC v Bekier & Ors [2026] FCA 196 is a significant reminder for directors and officers of the elements of their duty of care under s180(1) of the Corporations Act 2001 (Cth) (Corporations Act). It provides a useful illustration of the roles and responsibilities between management and non-executive directors and the factors that will be considered by the Courts when determining liability. The proceeding was brought by ASIC against 11 past directors and officers of The Star Entertainment Group Limited (Star).

Flexible work and EPL risk: lessons from recent Fair Work Commission decisions

Since the COVID-19 pandemic, many workplaces are encouraging employees to return to the office to reinforce the importance of collaborative, face-to-face work and promote a positive workplace culture.  
As a result, many workplaces are implementing and re-examining their internal hybrid work models and flexible working policies to ensure they align with the current work landscape post-COVID-19.  
As organisations reassess hybrid working models, disputes are increasingly being heard before the Fair Work Commission. The outcomes of these matters provide timely guidance on how employment practices are being scrutinised and where risk is emerging from an EPL perspective.
Since the COVID-19 pandemic, many workplaces are encouraging employees to return to the office to reinforce the importance of collaborative, face-to-face work and promote a positive workplace culture.  
As a result, many workplaces are implementing and re-examining their internal hybrid work models and flexible working policies to ensure they align with the current work landscape post-COVID-19.  
As organisations reassess hybrid working models, disputes are increasingly being heard before the Fair Work Commission. The outcomes of these matters provide timely guidance on how employment practices are being scrutinised and where risk is emerging from an EPL perspective.

Professional & Executive Risk Quarterly Market Update: March 2026

Australia’s insurance market is transitioning to a more stable environment. Yet, it is important that key decisionmakers fully understand what a more stable market means and it why it should not be mistaken for simplicity.Australia’s insurance market is transitioning to a more stable environment. Yet, it is important that key decisionmakers fully understand what a more stable market means and it why it should not be mistaken for simplicity.
See all news and insights

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