NSW Workers’ Compensation guide: claims agent changes

icare has selected six claims and injury management service providers following a consultation on changes to improve the performance of the workers’ compensation scheme.

There will now be six claim services providers in the NSW scheme. They are: Allianz, EML, DXC, Gallagher Bassett, GIO and QBE. The new entrants are DXC and Gallagher Bassett who will commence in 2023.

Key considerations for employers:

  • When will you be impacted?

  • Do you have open claims?

  • What happens to claims?

  • Who will be your claims agent? Do you have a choice?

To help organisations navigate these changes, Lockton has produced a helpful guide so you can understand timings, the various scenarios and impacts.

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Click the download button (located on the right for desktop users and at the bottom for mobile users).

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NSW Workers’ Compensation guide: claims agent changes