Lockton Companies Australia (LCA), which now forms part of the broader Lockton Pacific (LP) business, will celebrate its 10th anniversary on 21 May.
LCA launched in 2012 with just 23 employees (nine of whom are still with the company today), a head office in Perth, and a small complementary Sydney office. Fast forward a decade, and the LP business (rebranded in 2018) will have over 200 associates working across 10 offices servicing Australia, New Zealand and the Pacific Islands, during FY23.
Lockton Pacific CEO, Paul Marsden, said: “Our growth has been underpinned by our client-centric service model of investing in and retaining the best talent to complement and grow our industry and product specialisations organically – we are not typically an inquisitive business in buying companies, and are proud of our achievements during our first 10 years.”
Marsden, who has been with the business since day one, and CEO since 2017, said that despite aggressive growth, Lockton hasn’t lost sight of what’s most important, its clients and employees.
“Our unique and unrivalled service proposition is built on taking great care of our clients with genuine specialists who are empowered to serve. When our clients call, we answer, and there is no gap between what we say and do.”
Marsden added that it’s the people at Lockton that make it, not only a great place to do business, but a great place to work.
“Our entrepreneurial spirit creates a unique culture of passion, responsiveness, energy and the blazing speed at which we operate. We believe happy people leads to happy clients, and as we look to the future, we’re thrilled to continue to attract talent of the highest calibre.”
According to Marsden, since day one, industry and product specialisations have formed the foundation that has driven Lockton’s success and unique position in the region.
“Our advisors only work with organisations in their specialist fields, day in day out. We understand the key industry challenges and drive the best outcomes for organisations with tailored solutions,” he added.
In 2012, LCA quickly established a strong reputation in the Resources, Health & Community Services and Corporate space. Today that list extends to Real Estate & Development, Construction, People Risk, Trade Credit, Surety and Political Risk, Professional & Financial Lines and Power & Energy.
LP’s expansion isn’t showing any signs of slowing down. Already this year, Lockton has been approved as a captive manager in the Cook Islands, opened a Christchurch office (to be closely followed by a Hamilton office), and launched Lockton Advisory to deliver a suite of risk, capital and placement services to the (re)insurance industry and those corporate clients requiring bespoke insurance products.
Looking ahead, LP remains focused on delivering the best service in the industry by investing in its people and maintaining its product/industry specialisation model.