Is it time to review your insurance broker?
Make sure your coverage is as strong as your operations.
Why it matters for manufacturing and food processing
In your industry, risks don't stand still, and neither should your insurance broker.
From machinery breakdowns to product recalls, contaminated stock to supply chain interruptions, your exposures are complex and constantly changing.
A broker review isn't about facilitating change; it's about ensuring you've got the right partner, the right advice, and the right cover.
Six reasons to review your broker:
1. Your business has changed
Expanded operations? New products? Automation upgrades?
Your cover must evolve too, or you risk being underinsured or with gaps in cover.
2. The insurance market has shifted
Rates, wordings, and appetite change frequently.
Is your broker keeping you up to date on market changes and ensuring you remain competitive, or are they simply renewing last year's policy?
3. Service should mean more than a renewal email
Your broker should offer risk insights, claims advocacy, and tailored advice, not just paperwork.
4. Claims are the real test
Was your broker responsive during a property, machinery breakdown, contamination event, or recall?
If you were left dissatisfied with their service or the outcome, it's time to ask questions.
5. Benchmarking keeps everyone accountable
A fresh look can reveal gaps, overlaps, or better-value alternatives. You don't have to switch, but you should stay informed.
6. Compliance and duty of care
Your broker must always act in your best interest. A review ensures transparency, integrity, compliance with the latest regulations, and your evolving risk profile.
To recap: some signs it's time for a review:
Renewal approaching
Major operational changes
Disappointing claim outcome
Service feels "set and forget"
Broker changed hands or merged
Don't wait for a claim to discover gaps in your cover
Review your broker. Review your risks. Protect your operation.
Contact us for an independent review and a fresh perspective on your risk profile.
The contents of this publication are provided for general information only. Lockton arranges the insurance and is not the insurer. While the content contributors have taken reasonable care in compiling the information presented, we do not warrant that the information is correct. The contents of this publication are not intended as a legal commentary or advice and should not be relied on in that way. It is not intended to be interpreted as advice on which you should rely and may not necessarily be suitable for you. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content in this publication.
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