Lockton's Claims Management service in Greater China is designed to provide comprehensive support throughout the claims process, ensuring that businesses receive the expertise and assistance they need when a loss occurs. Understanding the critical nature of effective claims handling, Lockton offers a tailored approach that aligns with each client's specific requirements in the region. What We Bring to Your Business Our Specialist Claims Service Lockton recognizes the importance of delivering a high-quality commercial insurance claims service. When a loss happens, having the right support is essential. Our team is dedicated to guiding you through every stage of the claims process, especially when challenges arise. Tailored Solutions: We collaborate with you to understand your business and claims needs in Greater China, establishing a working protocol that suits your requirements. Support for Complex Losses: In the event of a significant or complicated loss, our Claims Consultants provide invaluable assistance by: Supporting and guiding you through the claim presentation, negotiation, and settlement process. Attending meetings to review and analyze loss information and develop effective strategies. Utilizing our established relationships and negotiation skills to facilitate constructive communication on challenging claim issues. Introducing specialized internal or external suppliers for claims and legal services as needed.
Claims Management
What we bring to your business
Our Specialist Claims Service
Lockton understands the importance of getting commercial insurance claims service right. When a loss occurs, having the relevant expertise and support can be crucial. We will help you through every stage of the claims process and assist you when things go wrong.
We will work with you to gain an appreciation of your business and claims requirements and agree to a working protocol. We tailor a range of services to provide the solutions your business needs.
In the event of a large or complex loss, our Claims Consultants will:
Support and guide you through the claim presentation, negotiation and settlement process
Attend meetings with you to review and analyse loss information and agree on strategies
Take full advantage of our established relationships and negotiation skills to allow constructive communication on difficult claim issues
Introduce other internal or external specialist suppliers of claims and legal services for specific tasks
Key Contacts - Claims Management Greater China
Olive Lam
Advisor, Risk Solutions - Greater China
olive.lam@lockton.com
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