As a business operating in the retail and shopping centre sector, you face a range of unique challenges. Whether it’s the constant flow of customers, the need to protect valuable inventory or the risk of accidents on your premises, there’s a lot to think about. An unexpected event, like an injured customer, structural damage to your property, or a business interruption event, could seriously impact your operations and your finances. You need effective support and protection to safeguard your assets, manage liability risk, and make you resilient against potential disruption.

REAL ESTATE

Retail & Shopping Centres Insurance

Protecting your retail and shopping centre assets

As a business operating in the retail and shopping centre sector, you face a range of unique challenges. Whether it’s the constant flow of customers, the need to protect valuable inventory or the risk of accidents on your premises, there’s a lot to think about. An unexpected event, like an injured customer, structural damage to your property, or a business interruption event, could seriously impact your operations and your finances. You need effective support and protection to safeguard your assets, manage liability risk, and make you resilient against potential disruption.

You operate in an exceptionally dynamic environment, so you need a risk partner that understands the constantly evolving nuances and complexities of the retail and shopping centres world. Working with a specialist insurance provider like Lockton, you can be confident of having the right coverage in place. From public liability and property protection to business continuity and cyber insurance, we’re ready to deliver solutions that keep you moving forward when unexpected challenges arise. With us on your side, you can focus on running your business, safe in the knowledge your risks are effectively managed.

What we bring to your business

  • Property Damage, including Terrorism

  • Business Interruption, including;

- Loss of Rent & Service Charge

- Non-Damage Loss of Attraction / Prevention of Access

- Turnover Rent

  • Carpark and other income

  • Property Owners Liability

  • Cyber Damage and Liability

  • Business cover for on-site management (e.g. EL, Computer Cover)

  • Engineering Insurance & Inspection

  • Fleet Motor Insurance for on-site vehicles

  • Crisis Preparation and Response, including:

- Brand and reputational risk

- Security Costs

  • Annual Contract Works

  • Claims

  • Risk Control

Who we cover

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Asset/investment managers

Property owners

Property managing agents

Private equity firms

Our Retail & Shopping Centres Insurance team

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Dean Black

Account Executive
dean.black@lockton.com
+44 20 7933 2308

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Jordan Moss

Senior Vice President, Real Estate & Construction
jordan.moss@lockton.com
+44 207 933 2271

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Ross Fentiman

Senior Vice President
ross.fentiman@lockton.com

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Ben Warman

Partner, Global Real Estate Practice Leader
ben.warman@lockton.com
+44 207 933 2623

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Retail and Shopping Centres Insurance FAQs

What are the key risks my business faces as a retail or shopping centre operator, and how can insurance help protect against them?

As a retail or shopping centre operator, you face a wide range of risks, from property damage, to business interruption and loss of rent or service charges. Disruptions like machinery breakdown or a loss of attraction at your site can significantly affect your income. The right specialist insurance programme can protect your assets, mitigate loss of turnover, and ensure business continuity, even in the face of major challenges.

Business interruption insurance protects your revenue if external factors prevent customers from reaching your site - particularly if it includes cover for non-damage prevention of access or loss of attraction. Whether it's a security incident, ongoing construction in a nearby area, or road closures, the right insurance will compensate you for lost income streams, including car park fees, rental income and service charges. So your finances remain stable until access is restored.

Property owners’ liability insurance protects you against the financial impact of accidents or injuries on your premises, whether they involve tenants, customers or third-party contractors. Property owners’ liability is an essential for protection against costly legal claims and helps manage the financial impact of any incidents that occur within your shopping centre or retail property.

To fully protect your shopping centre, it’s crucial to have a comprehensive insurance package in place that includes property damage, like fire or vandalism, but also extends to more complex threats like terrorism, cyber attacks and liability for accidents. Non-damage business interruption cover ensures that - even if your centre’s operations are disrupted without physical harm, for example by a loss of attraction or prevention of access - your income will remain protected. Tailored coverage that includes risks like brand damage, security costs and crisis response ensures your business remains resilient in the face of all potential threats.

. Lockton offers tailored insurance solutions specifically designed for the unique challenges of the retail and shopping centre sector. Its unique sector insight and its expertise in risk control, crisis preparation, and claims management make Lockton an ideal partner. With deep industry knowledge and connections, and a focus on mitigating property damage, business interruption, and reputational risks, Lockton works closely with you to provide comprehensive coverage that evolves with your business needs. Strong and established relationships with a wide array of managing agents will help to ensure the smooth running of the day-to-day administration of your insurance program. The Lockton in-house “Asset” system enables the swift, and accurate, production of policy documentation, at tenant level, which can greatly aid the premium recovery process.