We understand the stress and anxiety that a loss event can cause. As a client deals with the business consequences, we give support and certainty that their claim will be paid in challenging circumstances.

Our Lockton Marine claims team has decades of loss-handling experience across all kinds of risk areas. Our clients expect - and receive - immediate acknowledgement of their loss notification; the full weight of our specialist claims expertise to manage and negotiate each claim quickly and without fuss; and regular, clear communication throughout the process, right up to claim resolution.

Our claims specialists share a deep understanding of the range of bespoke policy terms and conditions that accompany both standard and complex placements. We offer clear advice on how to respond should a loss take place. With state-of-the- art workflow management and MI reporting, clients can access claims information 24/7, anywhere in the world.

Whether our client’s business is an SME or a large multinational, whether a claim is simple or complex, we deliver the same level of dedicated service. When engaging with insurers, we foster positive client-insurer relationships and protect clients’ interests. Our priority is to expedite a settlement and to reach the best outcome.