Does knowing the truth hurts? Of course it does. Truth can challenge beliefs, disrupt expectations, and remove the safety net of illusions. But seeking truth is valuable. It’s the foundation for growth, rebuilding, and realignment to bring about transparency, strengthen relationships, regain trust and reconstruct culture. Employees of today expect more than a cookie-cutter normal type of offerings. In a multigenerational workforce with diverse needs, listening isn’t optional—it’s pivotal. Mastering the art of listening leads to deeper connections and builds resilient, successful organizations.
When employers embrace and build a “speak-up” culture, where people feel safe and confident to share ideas and feedback constructively without fear of consequences, it creates a revitalized, healthier and more productive workforce.
Having a voice means being heard, valued and involved. To listen effectively, organizations need multiple “listening post” and a mix of survey methods on an ongoing basis. At Lockton, we are here to help you make that happen.
"The only difference between success and failure is the ability to take action" ~ Alexander Bell

Employee engagement survey
Employee satisfaction survey
Employee performance survey
Employee attitude survey
Employee experience / opinion survey
Employee onboarding survey
Focus group for employee benefits related projects
Diversity, Equity & Inclusion
Professional development survey
Pulse survey
Business process survey
Change management
Wellbeing and work life balance survey
360 Survey
Organization culture survey
Employer improvement survey
Net Promoter Score (NPS)
Head of Health & Benefits Consulting – People Solutions, Asia
shuhfang.huang@lockton.com
Our People Solutions team brings creative thinking and an entrepreneurial spirit to the insurance business and is uniquely positioned to help you succeed.
Talk to our team