Lockton Singapore is thrilled to announce the addition of Lena Tsia to the team as the new Chief Operating Officer. Lena will report to Fred Boles, CEO of Singapore, and Phil Corrigan, Regional Chief Operating Officer, on a matrix basis.
Lena’s impressive journey in the Employee Benefits realm with AIA, Prudential and Cigna has been multifaceted and notable. She has demonstrated exceptional leadership, successfully supporting aggressive business growth, pioneering the establishment of Enterprise Solution, and transforming an emerging insurance entity into a respected global health solutions provider. Notably, Lena’s last five years at Fullerton Health have seen a remarkable elevation in service delivery.
In her new role at Lockton, Lena will lead the Operations Team, overseeing Administration, Compliance, Claims, Marketing, and IT. She will work closely with all Singapore-based teams to establish and implement best practices across all operational aspects. Lena’s leadership will drive our overarching vision, ensuring exceptional service delivery to our stakeholders. She will enhance organizational efficiency, align technology initiatives with our business objectives, and foster greater synergy and effectiveness.
We are confident that Lena's expertise will significantly contribute to our continued growth and success. Please join us in extending a warm welcome to Lena as she becomes an integral part of the Lockton Family.