Our Services

We will identify and engage with all appropriate markets targeting the key decision makers at each insurer to:

• Create innovative program designs

• Ensure your business, key messages and objectives are comprehensively conveyed to the underwriters in order to develop strong market relationships

• Positively challenge both new and incumbent markets to provide competitive terms 

• Drive the process with clear and concise program options 

• Provide efficient & effective claims handling - because there is no insurance policy so expensive as one that does not pay claims!

Client service 

Lockton’s status as a Limited Liability Partnership is critical to the service provided. Our people have a substantial stake in our firm and therefore care passionately about their performance. The firm also invest more of its profits back into our business as we do not have to satisfy the demands of shareholders and analysts. Throughout the Lockton Global network, account teams are able to deliver complex, large-scale programmes that respond intelligently to both corporate and regional needs. Lockton have people on the ground where it matters to act on our clients’ behalf with relevant local knowledge and relationships.  

Wording Reviews

Our teams of wording experts are engaged to analyse our client’s risk exposures to ensure that their insurance programme is fit for purpose and that the wording is tailored and responds appropriately to their risk profile.

Global Marketing and Placement

Our marketing approach centres around four basic principles:

Developing first class underwriting submissions 

Lockton will present your risks in context and market them in the most positive way to insurers. By fully understanding your business and risk profile we are able to differentiate our clients from the many other submissions underwriters see.

Involving you 

We understand that no one knows your operations and your risk management philosophy better than you. We actively encourage key stakeholders from across your business to meet with insurers. Building insurers’ understanding of the risk management procedures that you currently have in place is key in negotiations. With a more detailed understanding of your activities insurers gain a greater appreciation for your business and in many cases, this will be reflected in coverage and pricing. 

Negotiating directly with “decision makers” at insurers

Our marketing discussions are held directly with insurance company senior management regardless of territory.  These contacts promote meaningful communication across underwriting teams and a true commitment by all parties to effective long-term partnerships.

Leveraging existing relationships 

We do not encourage our clients to remarket every year or to solely chase the lowest premium. We actively encourage a partnership approach whereby long standing relationships can be leveraged when issues or disputes arise.