Opportunities and risks of AI in healthcare

Artificial intelligence (AI) is playing an increasingly influential role in the healthcare sector, helping to improve diagnosis, streamline and improve processes, enhance patient care, create efficiencies in data sharing and, critically, save more lives. As the technology continues to advance, the opportunities are vast: from analysing lab results and providing diagnosis, to assisting with patient surgeries, and correcting potential errors in drug administration.

At the same time, record inflation and ongoing labour shortages have placed healthcare services under mounting pressure, a fact reflected in the long waiting lists in the UK’s National Health Service (NHS) and other public sector healthcare services globally. With a growing need to redefine and remodel healthcare provision, utilising AI offers an attractive avenue towards a potential reduction in cost.

Yet, utilising innovative, advanced technology of any kind is not without risk. To identify those risks, and to mitigate them, it’s vital to understand the potential applications of AI within the healthcare sector. What’s more, by comprehensively stress-testing their insurance programmes, businesses can ensure they are adequately protected should any liability arise.

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